UAD Plug-Ins

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FAQ: "Make Hits at Home" Apollo Twin and Arrow Promo


See below for answers to common questions regarding the "Make Hits at Home" promotion. For complete promotion details, click here to view the promotion page.

Which UA Audio Interfaces are eligible for this promotion?

Apollo Twin MkII (SOLO/DUO/QUAD), Apollo Twin USB and Arrow are eligible for this promotion. The original Thunderbolt Apollo Twin and all rackmount Apollo models are ineligible.

What UAD-2 plug-ins will I receive?

See the table below for a list of plug-ins that are included with each Apollo Twin or Arrow purchase under this promotion:

Buy This

Get This


Apollo Twin MkII QUAD

Five (5) Select UAD-2 Plug-ins:

Neve 1073 Preamp & EQ Collection

Oxide Tape Recorder

Fender '55 Tweed Deluxe 

Lexicon 224 Digital Reverb

Galaxy Tape Echo

$1195 / €1195 / £902

Apollo Twin MkII DUO


Apollo Twin USB

Three (3) Select UAD-2 Plug-ins:

Neve 1073 Preamp & EQ Collection

Oxide Tape Recorder

Fender '55 Tweed Deluxe

$647 / €647 / £493

Apollo Twin MkII SOLO

Two (2) Select UAD-2 Plug-ins: 

Neve Preamp Plug-In

Oxide Tape Recorder

$298 / €298 / £230


One (1) Select UAD-2 Plug-in:

Neve Preamp Plug-In

 $149 / €149 / £115

*Reflects normal retail price of promotional plug-ins as sold in UA’s online store to new customers.

I already own some or all of the plug-ins included in the promotion. Can I get different plug-ins instead?

Yes. If you already own one or more of the plug-ins included in the promotion, you will be able to pick the corresponding amount of alternate plug-ins from the following list during registration (corresponding amount of alternate plug-ins based on 'Get This' information posted above):

Brigade Chorus Pedal Plug-In
Cambridge EQ Plug-In
Cooper® Time Cube MkII Delay Plug-In
DreamVerb Room Modeler Plug-In
EP-34 Tape Echo Plug-In
Fairchild® Tube Limiter Plug-In Collection
Galaxy Tape Echo Plug-In
Helios™ Type 69 EQ Plug-In
Oxide Tape Recorder Plug-In
Precision Buss Compressor Plug-In
Precision De-Esser Plug-In
Precision Enhancer Hz Plug-In
Precision Enhancer kHz Plug-In
Precision EQ Plug-In
Precision Limiter Plug-In
Precision Maximizer Plug-In
Precision Multiband Plug-In
Pultec® Passive EQ Plug-In Collection
Studio D Chorus Plug-In
Teletronix® LA-3A Classic Audio Leveler Plug-In
Studer® A800 Multichannel Tape Recorder
Lexicon 224 Digital Reverb
dbx® 160 Compressor
AKG BX 20 Spring Reverb
Pure Plate Reverb
Century Tube Channel Strip
Teletronix LA-2A Leveler Collection
1176 Classic Limiter Collection
Helios Type 69 Preamp & EQ Collection
UA 610 Tube Preamp & EQ Collection

I just ordered my Apollo Twin or Arrow online but it hasn’t arrived yet. When do I need to register it by to get the promotion?

You must purchase your device between October 1st and December 31st, 2018, and then must register your new Apollo Twin or Arrow interface(s) on or before January 15th, 2019 to receive your free plug-ins.

I just bought a used Apollo Twin or Arrow. Can I get the promotion?

No, the promotion is only applicable to new Apollo Twin or Arrow interfaces purchased from an authorized UA retailer. A list of authorized dealers near you can be found here.

Do I need internet access to register my Apollo Twin or Arrow?

Yes, you will need to connect your Apollo Twin or Arrow to an online computer in order to register the unit and be eligible for the promotion. Customer Service cannot manually register any UAD devices.

Where do I go to redeem my alternate plug-in choices?

Redeeming your alternate plug-in choices is handled like redeeming a Custom Bundle on our website. Log into your account, follow this link and click on the banner at the top to complete your selections. Remember, you will only see this if you already owned some or all of the initially offered plug-ins.

To avoid potential issues, please do not use your mobile phone or tablet to select your alternate plug-in choices.

I bought a Custom Product and / or Custom Bundle Upgrade and don't see the option to select my alternate plug-ins.  What should I do?

Once you have completed your initial Custom Bundle redemption, the banner here will change to allow you to make your alternate plug-in selections.

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