UAD Plug-Ins

Welcome to UA Support
How can we help?

Apollo Twin X USB Hardware Reset

Follow the directions below to reset your Apollo Twin X USB hardware:

1. Turn off Apollo Twin X USB and computer.

2. Disconnect any cables connected to Apollo Twin X USB except the power cable (this includes disconnecting the USB cable). If there are any monitor speakers or headphones connected to Apollo Twin X USB make sure that they are either disconnected or powered off before continuing.

3. While Apollo Twin X USB is powered off press the following buttons - the PREAMP button, the Polarity (Ø) button and the Low Cut Filter Button (see picture below for reference)

Screen_Shot_2019-12-05_at_11.00.48_AM.png

4. Keeping the buttons pressed down, turn on the power switch to Apollo Twin X USB - hold down the button combo for approximately 10 seconds until the LED lights on the front panel of Apollo Twin X USB stop flashing.

5. Once the LED lights stop flashing you can release all three buttons, shut down Apollo Twin X USB once more, and reconnect all cabling. Reboot the system like normal.

Comments