UAD Plug-Ins

Welcome to UA Support
How can we help?

Getting Support

About Realtime Rack Support

Technical support for Realtime Rack is separated by areas of functionality. Support for Realtime Rack hardware and Vi console integration is provided by Soundcraft. Support for Realtime Rack software is provided by Universal Audio.

Soundcraft Support: Vi Series Consoles and Realtime Rack Hardware

Contact Soundcraft to obtain technical support for the configuration and operation of Vi Series consoles, including how to setup and operate Vi Series consoles with Realtime Rack.

Soundcraft Tech Support (UK)

Soundcraft Tech support (USA)


Universal Audio Support: Realtime Rack Software

Universal Audio provides free technical support for Realtime Rack software (including UAD Powered Plug-Ins) to all registered users. Support specialists are available to assist you via email and telephone during our normal business hours listed in the article below.

Contact Support

Have more questions? Submit a request