UAD Plug-Ins

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UAD Store Overview

This article contains basic information regarding purchasing UA plug-ins from the UAD Store.

IMPORTANT NOTE: The online store will not allow you to purchase DSP-only plug-ins if you do not have any UAD products registered in the account. You must first register any new UAD product and then you can place orders for plug-ins. The complete list of plug-ins available in the native UAD platform are listed in this article.

  1. Purchasing Plug-In Licenses
  2. Coupons
  3. Account Information FAQ

Purchasing Plug-in Licenses

If you are interested in obtaining additional UAD plug-in licenses, visit our UAD store. You will then be able to browse the complete line of plug-ins at our secure online store, and complete your purchase with several payment options or use the any promotional discount coupons. Lots of product information such as features, specifications, audio/video demos, and reviews are available on the plug-in product pages at the store to help you make your buying decisions.

To purchase and authorize UAD plug-ins, follow the steps below:

    1. Login to your Account here. The e-mail address used to register your account is your login handle.
    2. Click the UAD Plug-Ins option in the top menu, then browse the available plug-in selections.
    3. Add the items you wish to purchase to your shopping cart.
    4. Click the Cart icon at the top right corner of the window when you are ready to proceed to checkout. At this point you will be able to review the contents of your shopping cart. Now you can either continue shopping or proceed to check out page. 
    5. Apply any promotional discount coupons by entering the available coupon code in the coupon code field before checking out. For more information on how to apply a coupon code, read this article.
    6. Select a payment method – Credit card or PayPal.
    7.  The order confirmation page appears.
    8. Verify the order confirmation page, then click Confirm Order once. The transaction is processed, and the order confirmation page appears.
    9. Purchased UAD plug-in licenses are issued immediately to your account.
    10. If you want to use the UAD-2 DSP plug-ins, connect your Apollo or Satellite and update your DSP-enabled plug-ins authorizations by clicking the Authorize Plug-ins button in the UAD Meter & Control Panel.

      To access the native UAD plug-ins, download UA Connect and log in to your account to install/authorize your newly purchased products.

Note: The UAD software installer always installs the complete suite of available UAD-2 DSP plug-ins to the hard drive during installation. Therefore when you purchase an optional license, you don’t download that individual plug-in. Instead, you download a newer authorization file, which enables the plug-in file that is already installed. The native UAD plug-ins can be installed individually via UA Connect.

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Coupons

Coupons may be issued from time to time as a part of online store promotions. Coupons are issued to your UA account automatically. The coupon dollar amount is in your account as a credit, ready to be applied to your store purchase. Coupons expire after a limited time period, and they can be used only once.

Coupons are a great reason to subscribe to promotional announcements. Email subscription preferences are specified on your Account Information page on the UA website.

Account Information

If I'm an existing registered user, am I already in the system?

Yes. If you’re not sure if you are already registered, try logging in with your email address and password. If you forgot your password, click the "Forgot Your Password?" link to have a new one emailed to you. You can then login using your email address and this new password to view your account information and authorizations. You can also update your registration information or change your password from the “My Profile” tab. Alternately, you can contact UA and ask us to look up your information.

 

What happens if I forget my password?

If you forget your password, you click on the new password link on the login page and request a new password. An email will be sent to you shortly with your new password. At this point you can login and change it to a new password of your liking.

What payment methods do you accept?

The web store accepts Visa, MasterCard, American Express and Discover credit cards. The web store also accepts PayPal. Universal Audio does not support bank wire transfers.

Is my payment secure?

Yes. The UA online store uses strong SSL encryption to protect your transactions and privacy. 

What currencies are used in the UA store?

Prices listed in the UA store are listed in British Pounds (GBP), Euros (EUR), or US Dollars (USD) depending on region. All prices listed in dollars ($) are in USD.

How do I change my email address or my address?

Instructions for changing your UA account email address can be found here.

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