(Mac) UAD Firmware Updates

About UAD Firmware Updates

Important: A complete power down (external UAD devices) or computer restart (UAD-2 PCIe cards in INTERNAL PCIe slots) is critical to complete any firmware change.

Important: Do not interrupt system power during any firmware change routines.

  • Firmware updates for UAD hardware devices may be contained within the UAD software to enhance system functionality.
  • The UAD software prompts to update the firmware automatically if newer firmware is available. For optimum results, always update the firmware when prompted by the software.
  • The UAD firmware and software is a matched set. The matched firmware files are always installed with every UAD version (even if there are no changes to the firmware).
  • UA may request the currently installed firmware version when offering technical support. The currently installed firmware is the "DSP Framework version" number in the UAD Detailed System Profile. The UAD Detailed System Profile is generated in the System Info panel within the UAD Meter & Control Panel application.
  • Important: If installing older UAD software over newer UAD software, read the section about firmware downgrades below.

 

How to update UAD firmware

1. To initiate a firmware update, click the "Load" button in the Firmware Update dialog when the window is presented by the software.

 2. The "firmware is updating..." window appears while the firmware is being installed onto the UAD device.

3. After the firmware is installed, the "Power Off UAD Device" window (external UAD-2 and Apollo devices) or "Restart Computer" window (internal UAD-2 PCIe cards and UAD-2 SOLO/Laptop) appears.

4. Follow the instructions in the window:

- If the device is internal (UAD-2 PCIe card, UAD-2 SOLO/Laptop), restart the computer.

- If the device is external (Apollo DUO/QUAD, Apollo 16, Apollo Twin, UAD-2 Satellite, or UAD-2 PCIe card in external chassis), power off the external UAD device with the power switch.

5. After restarting (internal) or powering on (external) the firmware update is complete.

Manual UAD Firmware Downgrades

Please read the important information below if installing an older UAD software version on a system that has a newer UAD software version installed.

Note: Manual firmware downgrades are not required when using UAD v8 or later. The UAD software will automatically detect the newer firmware on the device and prompt for a firmware downgrade.

  • The UAD firmware and software is a matched set. If older software is used with newer firmware, unexpected and/or undesirable behavior could result.
  • Older UAD software cannot know if newer UAD firmware is installed. In this scenario, the older UAD software does NOT automatically prompt for older firmware, so the software/firmware could be mismatched.
  • Therefore, if installing older UAD v7 software over newer UAD v7 software, the firmware MUST be manually downgraded using the procedure below.
  • Important: If installing UAD v6 software over UAD v7 software, significant issues are much more likely to occur versus a mismatch between v7 versions. In this scenario, the firmware MUST be downgraded using the v7 to v6 procedure at the bottom of this page.

How to downgrade UAD v7 firmware

1. Uninstall the currently installed UAD software by following the directions in the Mac Uninstall / Reinstall article.

2. Install the older UAD software (available from the UAD Software Archives page).

3. In the Mac OS X Finder, navigate to this folder to see the firmware files:

/Library/Application Support/Universal Audio/Firmware/UAD-2/

4. Using the table below to determine which firmware file to use for your specific device, drag the firmware file (with the .bin suffix) for your device onto the UAD Meter & Control Panel application icon in the OS X Dock.

5. Click the "Load" button in the Firmware Downgrade dialog when the window is presented by the software.

 6. The "firmware is updating..." window appears while the firmware is being installed onto the UAD device.

7. After the firmware is installed, the "Power Off UAD Device" window (external UAD-2 and Apollo devices) or "Restart Computer" window (internal UAD-2 PCIe cards and UAD-2 SOLO/Laptop) appears.

 8. Follow the instructions in the window:

- If the device is internal (UAD-2 PCIe card, UAD-2 SOLO/Laptop), restart the computer.

- If the device is external (Apollo DUO/QUAD, Apollo 16, Apollo Twin, UAD-2 Satellite, or UAD-2 PCIe card in external chassis), power off the external UAD device with the power switch.

9. After restarting (internal) or powering on (external) the firmware update is complete.

UAD-2 Firmware Files

 

Each UAD-2 device has a unique firmware binary (.bin) file. The table below lists each unique firmware filename and its associated device. The firmware files location is:
/Library/Application Support/Universal Audio/Firmware/UAD-2/

Note: The UAD software won't allow the incorrect device firmware file to be loaded onto the device.

UAD-2 Device

Firmware Filename

Apollo DUO silver (FireWire)

FirmwareUpdateDuoDescFirewire.bin

Apollo DUO silver (Thunderbolt)

FirmwareUpdateDuoDesc.bin

Apollo QUAD silver (FireWire)

FirmwareUpdateQuadDescFirewire.bin

Apollo QUAD silver (Thunderbolt)

FirmwareUpdateQuadDesc.bin

Apollo FireWire silver (FireWire)

FirmwareUpdateQuadDescFirewire.bin

Apollo FireWire silver (Thunderbolt)

FirmwareUpdateQuadDesc.bin

Apollo 8 DUO (next gen)

FirmwareUpdateDuoDescBlack.bin

Apollo 8 QUAD (next gen)

FirmwareUpdateQuadDescBlack.bin

Apollo 8p (next gen)

FirmwareUpdatePeyton.bin

Apollo 16 silver (FireWire)

FirmwareUpdateA16Firewire.bin

Apollo 16 silver (Thunderbolt)

FirmwareUpdateA16.bin

Apollo 16 MkII (next gen)

FirmwareUpdateA16Black.bin

Apollo Twin SOLO (silver)

FirmwareUpdateSoloArmstrong.bin

Apollo Twin DUO  (silver)

FirmwareUpdateDuoArmstrong.bin

Apollo Twin MkII SOLO

FirmwareUpdateSoloStretch.bin

Apollo Twin MkII DUO

FirmwareUpdateDuoStretch.bin

Apollo Twin MkII QUAD

FirmwareUpdateQuadStretch.bin

Apollo Twin USB

FirmwareUpdateTwinUSB.bin

UAD-2 PCIe SOLO

FirmwareUpdateHH.bin

UAD-2 PCIe DUO

FirmwareUpdateDuo.bin

UAD-2 PCIe QUAD

FirmwareUpdateQuad.bin

UAD-2 PCIe OCTO

FirmwareUpdateOcto.bin

UAD-2 Satellite FireWire DUO

FirmwareUpdateDuoSat.bin

UAD-2 Satellite FireWire QUAD

FirmwareUpdateQuadSat.bin

UAD-2 Satellite Thunderbolt QUAD

FirmwareUpdateQuadThatt.bin

UAD-2 Satellite Thunderbolt OCTO

FirmwareUpdateOctoThatt.bin

UAD-2 Satellite USB QUAD

FirmwareUpdateQuadSatUSB.bin

UAD-2 Satellite USB OCTO

FirmwareUpdateOctoSatUSB.bin

UAD-2 SOLO/LAPTOP

FirmwareUpdateNano.bin

Soundcraft Realtime Rack

FirmwareUpdateM64.bin


About the Apollo v6 to v7 firmware update


Please read the critical information below if installing UAD v6 software on a system that has UAD v7 software installed.

  • Apollo requires a firmware update to use UAD v7 software, and the UAD v7 firmware is incompatible with earlier versions of UAD software. The required firmware is contained in the UAD v7 installer; be sure to click "OK" when prompted to update the firmware.
  • If the v7 firmware is used with earlier versions of UAD software, noise blasts and/or fatal DSP errors could occur. If the Apollo firmware is already upgraded to v7 and you wish to use UAD v6.5.2 or earlier versions with Apollo, the firmware MUST be manually downgraded using the procedure below.
  • The UAD v7 to v6 downgrade REQUIRES the specific steps below. If downgrading to a previous version of UAD software, use the simpler procedure above instead.

How to downgrade Apollo to v6 firmware

Follow the instructions below to use UAD v6.5.2 (or earlier) software with Apollo if UAD v7 firmware was installed.

  1. Download this v6 firmware binary file for the specific Apollo model: DUO | QUAD
  2. Drag the downloaded v6 firmware file onto the UAD v7 Meter & Control Panel application icon in the Mac OS X Dock to initiate the downgrade. A dialog appears confirming the firmware change.
  3. Click OK to start the firmware change. A confirmation dialog appears after the change is complete, but DO NOT power cycle yet.
  4. Power down Apollo, but DO NOT power on Apollo yet.
  5. Uninstall UAD v7 using the process in the Mac Uninstall / Reinstall article.
  6. Install UAD v6.5.2 (or earlier), then restart the computer.

After restarting, Apollo can be powered and used with UAD v6.5.2 or earlier. If subsequently upgrading to UAD v7, the v7 firmware must be re-upgraded when prompted (the software and firmware versions must be used together as a set).

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