UAD Plug-Ins

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Apollo USB Basic Troubleshooting

When troubleshooting any issues with the Apollo Twin USB hardware and/or software we recommend starting with the procedures below:

Hardware Reset

Apollo Twin USB Hardware Reset

Apollo Solo USB Hardware Reset


Uninstall / Reinstall UAD Software

Click here for complete uninstall / reinstall directions.


Replace USB 3 SuperSpeed Cable

Bad or defective USB 3 cables can cause many issues with Apollo Twin USB. If your problem persists after performing the procedures listed above, we recommend replacing your USB 3 cable to eliminate that as a possible cause of the problem.