See below for answers to common questions regarding the Apollo "Dream Studio" promotion. For complete promotion details, click here to view the promotion page.
Which Apollos are eligible for this promotion?
All rackmount Apollo interfaces are included in this promotion. This includes Apollo FireWire, Apollo 8 DUO/QUAD, Apollo 8p, and Apollo 16.
What UAD-2 plug-ins will I receive?
See the table below for a list of plug ins that are included with each rackmount Apollo purchase under this promotion:
|Apollo 8 DUO, Apollo FireWire||Apollo 8p, Apollo 8 QUAD, Apollo 16||Any TWO rackmount Apollo interfaces
(Apollo FireWire, Apollo 8 DUO/QUAD, Apollo 8p, Apollo 16)
|1176 Classic Limiter Plug-In Collection||1176 Classic Limiter Plug-In Collection||1176 Classic Limiter Plug-In Collection|
|Studer® A800 Multichannel Tape Recorder||Studer® A800 Multichannel Tape Recorder||Studer® A800 Multichannel Tape Recorder|
|UA 610 Tube Preamp & EQ Collection||UA 610 Tube Preamp & EQ Collection||UA 610 Tube Preamp & EQ Collection|
|Teletronix® LA-2A Classic Leveler Collection||Teletronix® LA-2A Classic Leveler Collection||Teletronix® LA-2A Classic Leveler Collection|
|Lexicon® 224 Digital Reverb||Lexicon® 224 Digital Reverb|
|Pultec Passive EQ Collection||Pultec Passive EQ Collection|
|Galaxy Tape Echo||Galaxy Tape Echo|
|Fairchild Tube Limiter Collection|
|Oxide Tape Recorder|
|EP-34 Tape Echo|
|Precision Buss Compressor|
|AKG BX 20 Spring Reverb|
|Cooper® Time Cube Mk II Delay|
I already own some or all of the plug-ins included in the promotion. Can I get different plug-ins instead?
Yes. If you already own one or more of the plug-ins included in the promotion, you will be able to pick the corresponding amount of alternate plug-ins from the following list during registration:
Brigade Chorus Pedal Plug-In
Cambridge EQ Plug-In
Cooper® Time Cube MkII Delay Plug-In
DreamVerb Room Modeler Plug-In
EP-34 Tape Echo Plug-In
Fairchild® Tube Limiter Plug-In Collection
Galaxy Tape Echo Plug-In
Helios™ Type 69 EQ Plug-In
Oxide Tape Recorder Plug-In
Precision Buss Compressor Plug-In
Precision De-Esser Plug-In
Precision Enhancer Hz Plug-In
Precision Enhancer kHz Plug-In
Precision EQ Plug-In
Precision Limiter Plug-In
Precision Maximizer Plug-In
Precision Multiband Plug-In
Pultec® Passive EQ Plug-In Collection
Studio D Chorus Plug-In
Teletronix® LA-3A Classic Audio Leveler Plug-In
I just ordered my Apollo online but it hasn’t arrived yet. When do I need to register it by to get the promotion?
You must purchase your device between April 1st and June 30th, and then must register your new Apollo interface(s) on or before July 15th, 2017 to receive your free plug-ins. If you have purchased your Apollo during the promotional period but are unable to register until after July 15th, please contact Customer Service to see what can be done for you.
I just bought a used Apollo. Can I get the promotion?
No, the promotion is only applicable to new rackmount Apollo interfaces purchased from an authorized UA retailer. A list of authorized dealers near you can be found here.
Do I need internet access to register my Apollo?
Yes, you will need to connect your Apollo to an online computer in order to register the unit and be eligible for the promotion. Customer Service cannot manually register any UAD devices.
Where do I go to redeem my alternate plug-in choices?
Redeeming your alternate plug-in choices is handled like redeeming a Custom Bundle on our website. Log into your account, follow this link and click on the banner at the top to complete your selections. Remember, you will only see this if you already owned some or all of the initially offered plug-ins.
To avoid potential issues, please do not use your mobile phone or tablet to select your alternate plug-in choices.
I bought a Custom Product and / or Custom Bundle Upgrade and don't see the option to select my alternate plug-ins. What should I do?
Once you have completed your initial Custom Bundle redemption, the banner here will change to allow you to make your alternate plug-in selections.