The Windows operating system settings in this section are necessary to ensure optimum stability and performance with Apollo. Follow the procedures below before using your Apollo interface.
FireWire & Thunderbolt
Windows notification sounds (such as a "ding" when an alert window appears) can interfere with DAW audio. Follow the procedure below to disable all alert notification sounds.
1. Open the Sound control panel. Control Panel>Sound can be accessed by right-clicking the Windows Start Menu and selecting "Control Panel" from the contextual menu, then double-clicking Sound with the Control Panel window.
2. Click the Sounds tab within the Sound control panel window. The Windows notification sounds options are displayed.
3. Click the "Sound Scheme" drop menu to display the menu items.
4. Select "No Sounds" from the Sound Scheme drop menu.
5. Click the Apply button to activate the new setting.
Important: Ensure the "Play Windows Startup sound" box is unchecked.
Correct setting shown – "No Sounds" scheme is selected in Sound control panel
Important: To use Pro Tools 11 or Pro Tools 12 with UAD AAX 64 plug-ins under Windows, the following steps are required. The procedure must be performed each time an updated version of UAD software is installed (once for UAD v8.5, once for future UAD releases, etc).
Note: These steps are not required when running Windows 10 May 2019 Update (version 1903) or higher.
1. Install the latest UAD software. Be sure to restart the computer after installation.
2. Open the Pro Tools program. The UAD AAX 64 plug-ins are automatically scanned during launch.
3. Click "NO" when Pro Tools displays a message indicating some UAD AAX plug-ins failed to load. This message can be safely dismissed.
4. After all plug-in scans are complete, CLOSE Pro Tools. The UAD AAX 64 plug-ins are now properly initialized and ready for use the next time Pro Tools is opened.
Note: If Pro Tools is not quit after the initial plug-in scan, Pro Tools AAE error -14018, “Unable to locate hardware” and/or other anomalies may occur.
System sleep is incompatible with UAD-2 FireWire devices. To disable computer system sleep:
1. Go to: Control Panel > Hardware and Sound > Power Options. The Power Options window opens.
2. In the Power Options window:
a. Select the High performance option.
b. Click the Change plan settings link for the High performance option. The Edit Plan Settings window opens.
3. In the Edit Plan Settings window:
a. Select Never from the Turn off the display drop menu(s).
b. Select Never from the Put the computer to sleep drop menu(s).
4. Click the Save changes button to activate the settings.
Correct setting shown – Sleep disabled in Edit Plan Settings
Note: Fast Startup was first introduced in Windows 10 so these directions do not apply to older versions of Windows.
Fast Startup in Windows 10 must be disabled for compatibility with UAD-2 FireWire devices. For instructions, see this article.
Additional steps are required to configure Windows for use with UAD Thunderbolt devices. For details, see this article.
For important information about using Windows system sounds (such as media players, web browser audio, etc) with a Thunderbolt Apollo, see this article.
Optional Settings – Windows Optimizations
FireWire & Thunderbolt
Additional tuning tips to maximize system optimization are available. For details, see the Windows Optimization - Optional Settings article.