See below for answers to common questions regarding the Apollo + UAD Plug-In Promotion.
Which products are eligible for this promotion?
Apollo Twin X QUAD HE
Apollo Twin X DUO HE
Apollo Twin MkII DUO HE
Apollo Twin USB HE
Apollo Solo HE
Apollo Solo USB HE
Note: Apollo x4, Arrow, and first-generation silver Apollo Twin Thunderbolt models are not included in this promotion.
What UAD-2 plug-ins will I receive?
See the table below for a list of plug-in titles that are included with each new Apollo Desktop model under this promotion:
Get these Plug-Ins Free!
Apollo Twin X QUAD HE
* Reflects normal retail price of promotional plug-ins as sold in UA’s online store to new customers.
What are the details and limitations?
Offer valid only for customers who purchase a new Apollo Twin X QUAD HE, Twin X DUO HE, Twin MkII DOU HE, Twin USB HE, Solo HE or Solo USB HE from an authorized UA retailer between May 1st and June 30th, 2022. Customers must register their Apollo hardware before July 15th, 2022 to receive free plug-ins. First-generation Apollo Twin Thunderbolt models are not eligible for this promotion. All promotional fulfillment is subject to approval by Universal Audio.
Note: Promotional hardware is not eligible for this offer.
I already own some or all of the plug-in titles included in the promotion. Can I get different plug-in titles instead?
Yes. If you already own one or more of the plug-in titles included in the promotion, you will be able to pick the corresponding amount of alternate plug-in titles from the following list during registration:
AKG BX 20 Spring Reverb
Brigade Chorus Pedal Plug-In
Cambridge EQ Plug-In
Century Tube Channel Strip
Cooper® Time Cube MkII Delay Plug-In
dbx® 160 Compressor
DreamVerb Room Modeler Plug-In
EP-34 Tape Echo Plug-In
Fairchild® Tube Limiter Plug-In Collection
Lexicon 224 Digital Reverb
Precision Buss Compressor Plug-In
Precision De-Esser Plug-In
Precision Enhancer Hz Plug-In
Precision Enhancer kHz Plug-In
Precision EQ Plug-In
Precision Limiter Plug-In
Precision Maximizer Plug-In
Precision Multiband Plug-In
Studio D Chorus Plug-In
Studer® A800 Multichannel Tape Recorder
I just ordered my Apollo online but it hasn’t arrived yet. When do I need to register it by to get the promotion?
You must purchase your Apollo Desktop interface between May 1st and June 30th, 2022, and then you must register the device on or before July 15th, 2022 to receive your free plug-ins.
I just bought a used Apollo. Can I get the promotion?
No, the promotion is only applicable to purchases of new qualifying Apollo audio interfaces purchased from an authorized UA retailer. A list of authorized dealers near you can be found here.
Do I need internet access to register my Apollo?
Yes, you will need to connect your Apollo Desktop interface to an online computer in order to register the unit and be eligible for the promotion. Customer Service cannot manually register any UAD devices.
Where do I go to redeem my alternate plug-in title choices?
Redeeming your alternate plug-in title choices is handled like redeeming a Custom Bundle on our website. Log into your account, follow this link and click on the banner at the top to complete your selections. Remember, you will only see this if you already owned some or all of the initially offered plug-ins.
To avoid potential issues, please do not use your mobile phone or tablet to select your alternate plug-in choices.