See below for answers to common questions regarding the Taylor Guitars Insiders promotion. For complete promotion details, click here to view the promotion page.
Who is eligible for this promotion?
If you know about this promotion, and purchase any new Apollo Twin MkII or Apollo Twin USB interface from an authorized retailer between September 15th and October 31st 2019, you are eligible!
Which UA products are eligible for this promotion?
Apollo Twin MkII SOLO/DUO/QUAD
Apollo Twin USB
All other UA products are NOT eligible.
What plug-ins will I receive?
Purchase an eligible Apollo Twin MkII or Apollo Twin USB interface between September 15th and October 31st, 2019 and you’ll receive the Analog Classics Pro plug-in bundle AND the Helios Type 69 Preamp & EQ Collection absolutely free — a total value of $1199.
The Analog Classics Pro Bundle contains:
- Teletronix LA-2A Classic Leveler Collection
- Pultec Passive EQ Collection
- 1176 Classic Limiter Collection
- Fairchild Tube Limiter Collection
- UA 610 Tube Preamp & EQ Collection
The Helios Type 69 Preamp & EQ Collection contains:
- Helios Type 69 Preamp & EQ
- Helios Type 69 EQ Legacy
How do I receive my plug-ins?
Visit uaudio.com/taylor-guitars-insiders-promo and enter your email address. If you already have a UA account, make sure to enter the associated email address. If you don’t have a UA account yet, make sure to enter the same email address you will use when you create your account. Your UAD device will need to be registered to this email address in order for you to receive the promotional plug-ins.
You will receive an email in your inbox prompting you to confirm your email and opt-in to our email list (if you don’t see it, check your spam folder). Once you confirm your email, a second email will be sent to you with a personalized promotional code to enter upon registration of your new hardware.
Where do I enter the promo code?
To register your new Universal Audio product, visit www.uaudio.com/register. Enter your personalized code in the promo code box. If your code is eligible, the Analog Classics Pro bundle and Helios 69 Collection will be added to your account.
I already registered my UA product, but I just found out about this promotion. Can I be included?
Unfortunately, no - you must know about this promotion prior to registration in order to qualify.
I already own the Analog Classics Plus Plug-In Bundle and/or Helios 69 Collection - can I get different plug-ins instead?
Sorry, no substitutions are available. UA will not provide substitute plug-ins or compensation in any amount.
I just ordered my UA product online but it hasn’t arrived yet. When do I need to register it by to get the promotion?
You must purchase your device between September 15th and October 31st, 2019 and you must then register your new device on or before November 15th, 2019 to receive your free plug-ins.
I just bought a used UAD device. Can I get the promotion?
No, the promotion is only applicable to new UA products (as listed above) purchased from an authorized UA retailer. A list of authorized dealers near you can be found here.
Do I need internet access to register my UA product?
Yes, you will need to connect your UA device to an online computer in order to register the unit and be eligible for the promotion. Customer Service cannot manually register any UAD devices.
What are the details and limitations?
Offer valid only for customers who purchase and register any new Apollo Twin MkII (SOLO, DUO, or QUAD) or Apollo Twin USB interface from an authorized UA retailer between September 15th and October 31st, 2019. No plug-in substitutions are available for current owners of the Analog Classics Pro plug-in bundle or Helios Type 69 Preamp & EQ Collection. All promotional fulfillment is subject to approval by Universal Audio.