Welcome to UA Support
How can we help?

Troubleshooting

• ★ Arrow Basic Troubleshooting
• ★ Why is some of my Arrow's DSP used when I have no UAD plug-ins loaded and no DAW open?
• ‣ Thunderbolt 3 Connection Issues & Troubleshooting
• ‣ Arrow Input Connections Explained
• ‣ I see a lock icon next to a number of my presets in Console. What does this mean?
• ‣ Why am I Getting Latency in my DAW Sessions?
• ‣ Resetting Pro Tools I/O
• ‣ Arrow Hardware Reset
• ‣ (Mac) Arrow Uninstall / Reinstall Procedure
• ‣ (Windows) Arrow Uninstall / Reinstall Procedure
• ‣ UAD Firmware Updates