Welcome to UA Support
How can we help?
Troubleshooting
- ‣ Apollo Basic Troubleshooting
- ‣ Thunderbolt Connection Issues & Troubleshooting
- ‣ Troubleshooting 'No Audio Output' on Apollo Interfaces
- ‣ Why am I Getting Latency in my DAW Sessions?
- ‣ Why is some of my Apollo's DSP used when I have no UAD plug-ins loaded and no DAW open?
- ‣ Apollo Input Connections Explained
- ‣ My Apollo / Console meters show clipping but I don't hear any clipping or distortion. Why?
- ‣ Why is my Apollo Clicking When I Change Certain Settings?
- ‣ Why do some of my outputs appear grayed out and in italics on the Core Audio panel of Console Settings? (Console 2.0 / Thunderbolt)
- ‣ Console Channel DSP Limitations
- ‣ Resetting Pro Tools I/O
- ‣ I see a lock icon next to a number of my presets in Console. What does this mean?
- ‣ I'm connecting my Apollo to a late 2013 Mac Pro for the first time. Why isn't the Apollo recognized?
- ‣ I use my Apollo via Thunderbolt, but now I want to use it with a different computer via FireWire. Why is my Apollo not recognized via FireWire?
- ‣ Why is my Apollo not being recognized by my computer via Thunderbolt?
- ‣ Apollo Hardware Reset
- ‣ (Windows) Apollo Uninstall / Reinstall Procedure
- ‣ (Mac) Apollo Uninstall / Reinstall Procedure
- ‣ UAD Firmware Updates