Welcome to UA Support
How can we help?
- ‣ Why am I Getting Latency in my DAW Sessions?
- ‣ Why is some of my Apollo 16/16 mkII's DSP used when I have no UAD plug-ins loaded and no DAW open?
- ‣ My Apollo / Console meters show clipping but I don't hear any clipping or distortion. Why?
- ‣ Why is my Apollo Clicking When I Change Certain Settings?
- ‣ Why do some of my outputs appear grayed out and in italics on the Core Audio panel of Console Settings? (Console 2.0 / Thunderbolt)
- ‣ Console Channel DSP Limitations
- ‣ Resetting Pro Tools I/O
- ‣ I see a lock icon next to a number of my presets in Console. What does this mean?
- ‣ I use my Apollo 16 (silver) via Thunderbolt, but now I want to use it with a different computer via FireWire. Why is my Apollo 16 not recognized via FireWire?
- ‣ (Windows) Apollo 16 & 16 MkII Uninstall / Reinstall Procedure
- ‣ (Mac) Apollo 16 & 16 MkII Uninstall / Reinstall Procedure
- ‣ UAD Firmware Updates