Welcome to UA Support
How can we help?

Troubleshooting

• ‣ (Windows) Apollo Solo Uninstall / Reinstall Procedure
• ‣ (Mac) Apollo Solo Uninstall / Reinstall Procedure
• ‣ Resetting Pro Tools I/O
• ‣ Why am I Getting Latency in my DAW Sessions?
• ‣ I see a lock icon next to a number of my presets in Console. What does this mean?
• ‣ Apollo Solo Input Connections Explained
• ‣ Thunderbolt 3 Connection Issues & Troubleshooting
• ‣ Why is some of my Apollo's DSP used when I have no UAD plug-ins loaded and no DAW open?
• ‣ Apollo Solo Basic Troubleshooting