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My.Uaudio Account
Installation, Registration & Authorization
- Apollo (silver) & Apollo 16 (silver) - Windows Installation, Registration & Authorization
- Apollo (silver) & Apollo 16 (silver) - Mac Installation, Registration, & Authorization
- Apollo Twin - Installation, Registration & Authorization
- Apollo Twin USB - Installation, Registration & Authorization
- Apollo, Apollo 8/8p, Apollo 16/16 mkII - Installation, Registration & Authorization
DAW Configuration
- Pro Tools (All Thunderbolt Apollo Models)
- Pro Tools (Apollo FireWire / Console 1.0)
- Pro Tools (Apollo Twin USB)
- Logic Pro X (All Thunderbolt Apollo Models)
- Logic Pro X (Apollo FireWire / Console 1.0)
- Ableton Live (Apollo FireWire / Console 1.0)
Console
Advanced Configuration
Apollo Twin
My.Uaudio Account
Contact Support
Support Announcements
What is Apollo Twin USB?
Compatibility
- Can I add a UAD-2 Satellite or UAD-2 PCIe card to my existing Apollo(s) to run more UAD plug-ins in Console?
- USB 3 Hub Compatibility
- How do I tell if my Windows PC has a USB 3.0 port?
- Apollo Twin USB Windows System Compatibility
- UA Device Compatibility with Apollo Twin USB
- Apollo Twin USB Connection Info & USB 3 Details
Getting Started
- ★ Getting Started With Apollo Twin USB - Videos
- Getting Started with Apollo Twin USB / Basic Windows Configuration Steps
- Apollo Twin USB Software Downloads
- Apollo Twin USB User Manuals
- Glossary
- The UAD Environment
System Setup & Configuration
- ★ How to Update Your Motherboard's USB 3 Chipset Driver
- ★ Windows Setup - Required Settings
- How To Disable Fast Startup in Windows 10
- “Windows Protected Your PC” Alert When Opening UAD Software Installer
- Apollo Twin USB Installation, Registration & Authorization
- Windows Optimization - Optional Settings
Advanced Configuration
Troubleshooting
- ★ Pops & Clicks / Audio Artifacts with Apollo Twin USB
- Apollo Twin USB - Known Issues
- Apollo Twin USB Basic Troubleshooting
- Using Windows WDM System Audio with Apollo Twin USB I/O
- Troubleshooting Disabled UAD Plug-Ins
- Troubleshooting 'No Audio Output' on Apollo Interfaces
UAD Plug-Ins
- I just purchased a new UAD plug-in but don't see it listed in my DAW or Console. Why?
- Simplified UAD Version History
- How many UAD plug-ins can I run with my Apollo / UAD-2 device?
- Getting the Most Out of Your Available UAD-2 DSP
- "Analog Classics" Plug-In Bundles Explained
- Hiding Plug-Ins in Pro Tools 11 and Later
Webstore Assistance
- ★ Plug-In Collection & Bundle Pricing Explained
- ★ UA Online Store Overview
- FAQ: Galaxy Tape Echo, Studio D Chorus & Brigade Chorus
- Why was I billed a different amount than what was shown on my order invoice?
- How Do I View & Print Invoices For My Plug-In Orders?
- Why are the Roland / Boss branded plug-ins no longer available for purchase?
Support Announcements
- ★ macOS 10.12 Sierra Compatibility Info
- ★ Windows 10 Anniversary Edition Compatibility Info
- ★ Apollo Rack - Pick Your Preamp Promotion FAQ
- ★ UA Complete Studio Upgrade Promo FAQ
- ★ Updated UAD v8.7 Software for Mac Available Now
- ★ FAQ: Galaxy Tape Echo, Studio D Chorus & Brigade Chorus
RMA Information
Warranty
What is Apollo?
Compatibility
- ★ I'm using an Apollo interface with a UAD-2 PCIe card and/or UAD-2 Satellite. Which UAD software should I download?
- Apollo Compatibility with Mac OS X 10.11 El Capitan
- Can I add a UAD-2 Satellite or UAD-2 PCIe card to my existing Apollo(s) to run more UAD plug-ins in Console?
- Apollo FireWire Windows Compatibility
- Apollo FireWire Mac Compatibility
- Apollo FireWire Connection, Bandwidth, & Optimization Info
Getting Started
- ★ Getting Started with Apollo - Videos (FireWire / Console 1.0)
- ★ Getting Started with Apollo - Videos (Thunderbolt / Console 2.0)
- Apollo User Manuals
- Apollo Software Downloads
- Glossary
- The UAD Environment
System Setup & Configuration
Advanced Configuration
- ★ Using Apollo with a Pro Tools HD System
- Apollo FireWire Multi-Unit Cascading
- Apollo Thunderbolt Multi-Unit Cascading
- Multi-Unit Apollo Configurations & Pro Tools 32 Channel I/O Limit
- Routing Mac System Audio to Virtual Channels in Console
- Setting up Cue Mixes in Console and your DAW
Troubleshooting
- Apollo Basic Troubleshooting
- Thunderbolt Connection Issues & Troubleshooting
- Troubleshooting Disabled UAD Plug-Ins
- Troubleshooting 'No Audio Output' on Apollo Interfaces
- Why is some of my Apollo's DSP used when I have no UAD plug-ins loaded and no DAW open?
- Using Multiple UAD-2 Devices Registered to Different UA Accounts
UAD Plug-Ins
- I just purchased a new UAD plug-in but don't see it listed in my DAW or Console. Why?
- Simplified UAD Version History
- How many UAD plug-ins can I run with my Apollo / UAD-2 device?
- Getting the Most Out of Your Available UAD-2 DSP
- "Analog Classics" Plug-In Bundles Explained
- Hiding Plug-Ins in Pro Tools 11 and Later
What is Apollo Twin?
Compatibility
- ★ I'm using an Apollo interface with a UAD-2 PCIe card and/or UAD-2 Satellite. Which UAD software should I download?
- Can I add a UAD-2 Satellite or UAD-2 PCIe card to my existing Apollo(s) to run more UAD plug-ins in Console?
- Apollo Twin Compatibility with Mac OS X 10.11 El Capitan
- Apollo Twin Thunderbolt Mac Compatibility
- Apollo Twin Thunderbolt Connection Info
- Apollo Twin General Usage Notes
Getting Started
System Setup and Configuration
Advanced Configuration
Troubleshooting
- Apollo Twin Basic Troubleshooting
- Thunderbolt Connection Issues & Troubleshooting
- Troubleshooting Disabled UAD Plug-Ins
- Troubleshooting 'No Audio Output' on Apollo Interfaces
- Why is some of my Apollo Twin's DSP used when I have no UAD plug-ins loaded and no DAW open?
- Using Multiple UAD-2 Devices Registered to Different UA Accounts
UAD Plug-Ins
- I just purchased a new UAD plug-in but don't see it listed in my DAW or Console. Why?
- Simplified UAD Version History
- How many UAD plug-ins can I run with my Apollo / UAD-2 device?
- Getting the Most Out of Your Available UAD-2 DSP
- "Analog Classics" Plug-In Bundles Explained
- Hiding Plug-Ins in Pro Tools 11 and Later
What is Apollo 8 & Apollo 8p?
Compatibility
- ★ I'm using an Apollo interface with a UAD-2 PCIe card and/or UAD-2 Satellite. Which UAD software should I download?
- Can I add a UAD-2 Satellite or UAD-2 PCIe card to my existing Apollo(s) to run more UAD plug-ins in Console?
- Apollo 8 & Apollo 8p Compatibility with Mac OS X 10.11 El Capitan
- Apollo 8 & Apollo 8p Mac Compatibility
- Apollo 8 & Apollo 8p Thunderbolt Connection Info
- Apollo 8 & Apollo 8p General Usage Notes
Getting Started
System Setup & Configuration
Advanced Configuration
- ★ Using Apollo with a Pro Tools HD System
- Apollo 8 & Apollo 8p Multi Unit Cascading
- Multi-Unit Apollo Configurations & Pro Tools 32 Channel I/O Limit
- Routing Mac System Audio to Virtual Channels in Console
- Setting up Cue Mixes in Console and Your DAW
- Configuring Apollo's I/O for Hardware Inserts in Pro Tools
Troubleshooting
- Apollo 8 & Apollo 8p Basic Troubleshooting
- Thunderbolt Connection Issues & Troubleshooting
- Troubleshooting Disabled UAD Plug-Ins
- Troubleshooting 'No Audio Output' on Apollo Interfaces
- Why is some of my Apollo 8/8p's DSP used when I have no UAD plug-ins loaded and no DAW open?
- Using Multiple UAD-2 Devices Registered to Different UA Accounts
UAD Plug-Ins
- I just purchased a new UAD plug-in but don't see it listed in my DAW or Console. Why?
- Simplified UAD Version History
- How many UAD plug-ins can I run with my Apollo / UAD-2 device?
- Getting the Most Out of Your Available UAD-2 DSP
- "Analog Classics" Plug-In Bundles Explained
- Hiding Plug-Ins in Pro Tools 11 and Later
What is Apollo 16 & Apollo 16 mkII?
Compatibility
- ★ I'm using an Apollo 16 interface with a UAD-2 PCIe card and/or UAD-2 Satellite. Which UAD software should I download?
- Can I add a UAD-2 Satellite or UAD-2 PCIe card to my existing Apollo(s) to run more UAD plug-ins in Console?
- Apollo 16 & Apollo 16 mkII Compatibility with Mac OS X 10.11 El Capitan
- Apollo 16 (silver) FireWire Mac Compatibility
- Apollo 16 (silver) FireWire Windows Compatibility
- Apollo 16 (silver) FireWire Connection, Bandwidth, & Optimization Info
Getting Started
System Setup & Configuration
- How To Disable Fast Startup in Windows 10
- Apollo 16 & Apollo 16 mkII Installation, Registration, & Authorization
- Apollo 16 (silver) Legacy Registration & Authorization Directions (UAD v7.11 and below)
- Apollo 16 & Apollo 16 mkII Offline Authorization
- Offline Installation on Windows 7
- How to Disable Exclusive Mode in Windows Sound Preferences
Advanced Configuration
- Apollo 16 (silver) FireWire Multi-Unit Cascading
- Apollo 16 & Apollo 16 mkII Thunderbolt Multi-Unit Cascading
- Multi-Unit Apollo Configurations & Pro Tools 32 Channel I/O Limit
- Routing Mac System Audio to Virtual Channels in Console
- Setting up Cue Mixes in Console and Your DAW
- Configuring Apollo's I/O for Hardware Inserts in Pro Tools
Troubleshooting
- Apollo 16 & Apollo 16 mkII Basic Troubleshooting
- Thunderbolt Connection Issues & Troubleshooting
- Troubleshooting Disabled UAD Plug-Ins
- Troubleshooting 'No Audio Output' on Apollo Interfaces
- Why is some of my Apollo 16/16 mkII's DSP used when I have no UAD plug-ins loaded and no DAW open?
- Using Multiple UAD-2 Devices Registered to Different UA Accounts
UAD Plug-Ins
- I just purchased a new UAD plug-in but don't see it listed in my DAW or Console. Why?
- Simplified UAD Version History
- How many UAD plug-ins can I run with my Apollo / UAD-2 device?
- Getting the Most Out of Your Available UAD-2 DSP
- "Analog Classics" Plug-In Bundles Explained
- Hiding Plug-Ins in Pro Tools 11 and Later
What is a UAD-2 DSP Accelerator?
- UAD-2 Satellite FireWire Power Supply Specifications
- What is a UAD-2 PCIe DSP Accelerator Card?
- What is a UAD-2 Satellite Firewire DSP Accelerator?
- What is a UAD-2 Satellite Thunderbolt DSP Accelerator?
- UAD-2 PCIe Card System Requirements
- UAD-2 Satellite USB System Requirements
Compatibility
- Can I add a UAD-2 Satellite or UAD-2 PCIe card to my existing Apollo(s) to run more UAD plug-ins in Console?
- USB 3 Hub Compatibility
- UAD-2 Satellite USB Windows System Compatibility
- How do I tell if my Windows PC has a USB 3.0 port?
- UAD-2 Satellite USB Connection Info & USB 3 Details
- UA Device Compatibility with UAD-2 Satellite USB
Getting Started
System Setup & Configuration
- How To Disable Fast Startup in Windows 10
- “Windows Protected Your PC” Alert When Opening UAD Software Installer
- UAD-2 Satellite USB Installation, Registration & Authorization
- UAD-2 Satellite USB - Windows Setup - Required Settings
- UAD-2 PCIe Installation, Registration & Authorization
- UAD-2 Satellite Firewire Installation, Registration & Authorization
Troubleshooting
- UAD-2 DSP Accelerator Basic Troubleshooting
- Thunderbolt Connection Issues & Troubleshooting
- Troubleshooting Disabled UAD Plug-Ins
- Why is there latency when I try to record through UAD plug-ins in my DAW?
- Why am I running out of PGM/MEM resources when opening a session that I was previously able to run on my system?
- Using Multiple UAD-2 Devices Registered to Different UA Accounts
UAD Plug-Ins
- I just purchased a new UAD plug-in but don't see it listed in my DAW or Console. Why?
- Simplified UAD Version History
- How many UAD plug-ins can I run with my UAD-2 / Apollo device?
- Getting the Most Out of Your Available UAD-2 DSP
- "Analog Classics" Plug-In Bundles Explained
- Hiding Plug-Ins in Pro Tools 11 and Later
Compressors
Mic Preamps
Channel Strips
Analog Hardware Configuration & Troubleshooting
What is Realtime Rack?
Compatibility
Getting Started
System Setup & Configuration
Mic Preamps
Channel Strips
Compressors
Converters
UAD DSP Accelerators
Misc
Still have questions? Contact our support team.
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