How can we help?
Getting Started
UAD Plug-Ins
- ★ UAD Version History & Release Notes
- ★ Simplified UAD Version History
- ★ UAD Software Archives
- ★ UAD-2 Instance Chart
- ★ UAD-2 / Apollo Plug-In Bundles Explained
- FAQ: Buying a Used UAD-2/Apollo Device with Additional Plug-Ins
UAD Software Downloads
My.Uaudio Account
Installation, Registration & Authorization
- Apollo (silver) & Apollo 16 (silver) - Windows Installation, Registration & Authorization
- Apollo (silver) & Apollo 16 (silver) - Mac Installation, Registration, & Authorization
- Apollo Twin - Installation, Registration & Authorization
- Apollo Twin USB - Installation, Registration & Authorization
- Apollo, Apollo 8/8p, Apollo 16/16 mkII - Installation, Registration & Authorization
DAW Configuration
- Pro Tools (All Thunderbolt Apollo Models)
- Pro Tools (Apollo FireWire / Console 1.0)
- Pro Tools (Apollo Twin USB)
- Logic Pro X (All Thunderbolt Apollo Models)
- Logic Pro X (Apollo FireWire / Console 1.0)
- Ableton Live (Apollo FireWire / Console 1.0)
Console
Advanced Configuration
More
My UA Account
- Things to Consider When Purchasing a Used UAD-2/Apollo Device
- How to Merge UA Accounts
- FAQ: UAD-2 / Apollo Hardware Returns & Exchanges
- How Do I Register a New UAD-2 / Apollo Device in Order to Use My Existing Purchased Plug-ins?
- UAD Installation, Registration, and Authorization
- Creating a UA Account
Contact Support
Translations
- Details zu Plug-In Collection & Bundle Preisen
- Offline Autorisierung
- Verwenden von mehreren UAD-2 Geräten/ Apollos, die auf verschiedene UA Accounts registriert sind
- UAD Plug-In Lizensierung
- Wie kann ich ein neues UAD-2 Gerät/ Apollo registrieren, um es mit meinen bereits gekauften Plug-Ins verwenden zu können?
- Windows optimieren – weitere Einstellungen
What is Apollo Twin USB?
Computer System Compatibility
General Compatibility
- Can I add a UAD-2 Satellite or UAD-2 PCIe card to my existing Apollo(s) to run more UAD plug-ins in Console?
- Apollo Twin USB - Known Issues
- UA Device Compatibility with Apollo Twin USB
- USB 3 Hub Compatibility
- Apollo Twin USB Connection Info & USB 3 Details
- Apollo Twin USB General Usage Notes
Getting Started
System Setup & Configuration
- ★ Windows Setup - Required Settings
- ★ How to Update Your Computer's USB 3 Chipset Driver
- Apollo Twin USB Installation, Registration & Authorization
- Using Windows WDM System Audio with Apollo Twin USB
- Apollo Twin USB Offline Authorization
- Offline Installation on Windows 7
Advanced Configuration
Troubleshooting
- ★ Troubleshooting Pops, Clicks, & Beeps on Apollo Twin USB
- Apollo Twin USB Basic Troubleshooting
- USB Safety Buffer Explained
- Troubleshooting Disabled UAD Plug-Ins
- Troubleshooting 'No Audio Output' on Apollo Interfaces
- Why am I Getting Latency in my DAW Sessions?
Webstore Assistance
- ★ Plug-In Collection & Bundle Pricing Explained
- ★ UA Online Store Overview
- Why am I unable to use my coupons towards the Antares Auto-Tune Realtime plug-in?
- Educational Discounts
- My PayPal order failed and now my coupons are no longer available. How do I get my coupons back?
- Affirm FAQs
Support Announcements
- ★ macOS 10.13 High Sierra Compatibility Info
- ★ UA Premium Studio Upgrade Promo FAQ
- ★ Apollo "Dream Studio" Promotion FAQ
- ★ AMD Ryzen CPUs and UAD-2 PCIe Compatibility
- ★ Custom Bundle FAQ
- ★ Plug-In Collection & Bundle Pricing Explained
RMA Information
Warranty
What is Apollo?
Computer System Compatibility
- Apollo Thunderbolt Windows Compatibility
- How do I tell if my Windows PC has Thunderbolt 3?
- Apollo FireWire Windows Compatibility
- Apollo FireWire Mac Compatibility
- Apollo Thunderbolt Mac Compatibility
- Apple Mac Pro (Late 2013) Compatibility Info
General Compatibility
- Can I add a UAD-2 Satellite or UAD-2 PCIe card to my existing Apollo(s) to run more UAD plug-ins in Console?
- UA Device Compatibility with Apollo Thunderbolt
- UA Device Compatibility with Apollo FireWire
- Apollo Thunderbolt Connection Info
- Apollo Thunderbolt Usage Notes
- Apollo Thunderbolt Option Card Info
Getting Started
- ★ Getting Started with Apollo - Videos (FireWire / Console 1.0)
- ★ Getting Started with Apollo - Videos (Thunderbolt / Console 2.0)
- Creating a UA Account
- Apollo Software Downloads
- Apollo User Manuals
- The UAD Environment
System Setup & Configuration
- (Windows) Apollo Thunderbolt Installation, Registration & Authorization
- (Windows) Apollo FireWire Installation, Registration & Authorization
- (Mac) Apollo FireWire Installation, Registration & Authorization
- (Mac) Apollo Thunderbolt Installation, Registration & Authorization
- Windows Setup - Required Settings
- Windows Optimization - Optional Settings
Advanced Configuration
- ★ Using Apollo with a Pro Tools HD System
- Routing Mac System Audio to Virtual Channels in Console
- Using External Digital Gear With Your Apollo (Digital Clocking Primer)
- Apollo FireWire Multi-Unit Cascading
- Apollo Thunderbolt Multi-Unit Cascading
- Multi-Unit Apollo Configurations & Pro Tools 32 Channel I/O Limit
Troubleshooting
- Apollo Basic Troubleshooting
- Thunderbolt Connection Issues & Troubleshooting
- Troubleshooting Disabled UAD Plug-Ins
- Troubleshooting 'No Audio Output' on Apollo Interfaces
- Why am I Getting Latency in my DAW Sessions?
- Why is some of my Apollo's DSP used when I have no UAD plug-ins loaded and no DAW open?
What is Apollo Twin?
Computer System Compatibility
General Compatibility
- Can I add a UAD-2 Satellite or UAD-2 PCIe card to my existing Apollo(s) to run more UAD plug-ins in Console?
- UA Device Compatibility with Apollo Twin Thunderbolt
- Apollo Twin Thunderbolt Connection Info
- Apollo Twin General Usage Notes
- Known Issues - Windows Thunderbolt Compatibility
- DAW Compatibility
Getting Started
System Setup and Configuration
- (Mac) Apollo Twin & Apollo Twin MkII Installation, Registration & Authorization
- (Windows) Apollo Twin & Apollo Twin MkII Installation, Registration, & Authorization
- Windows Setup - Required Settings
- Windows Optimization - Optional Settings
- Configuring Windows for Thunderbolt
- Apollo Twin Offline Authorization
Advanced Configuration
- Apollo Twin Multi-Unit Cascading
- Multi-Unit Apollo Configurations & Pro Tools 32 Channel I/O Limit
- Routing Mac System Audio to Virtual Channels in Console
- Setting up Cue Mixes in Console and Your DAW
- Are the Line Outputs on my Apollo DC Coupled?
- Using Hardware Inserts with Apollo Twin
Troubleshooting
- Apollo Twin & Apollo Twin MkII Basic Troubleshooting
- Thunderbolt Connection Issues & Troubleshooting
- Troubleshooting Disabled UAD Plug-Ins
- Troubleshooting 'No Audio Output' on Apollo Interfaces
- Apollo Input Connections Explained
- Why is some of my Apollo Twin's DSP used when I have no UAD plug-ins loaded and no DAW open?
What is Apollo 8 & Apollo 8p?
Computer System Compatibility
General Compatibility
- Can I add a UAD-2 Satellite or UAD-2 PCIe card to my existing Apollo(s) to run more UAD plug-ins in Console?
- UA Device Compatibility with Apollo 8 & Apollo 8p
- Apollo 8 & Apollo 8p Thunderbolt Connection Info
- Apollo 8 & Apollo 8p General Usage Notes
- Known Issues - Windows Thunderbolt Compatibility
- DAW Compatibility
Getting Started
System Setup & Configuration
- (Mac) Apollo 8 & Apollo 8p Installation, Registration & Authorization
- (Windows) Apollo 8 & Apollo 8p Installation, Registration & Authorization
- Windows Setup - Required Settings
- Windows Optimization - Optional Settings
- Configuring Windows for Thunderbolt
- Apollo 8 & Apollo 8p Offline Authorization
Advanced Configuration
- ★ Using Apollo with a Pro Tools HD System
- Apollo 8 & Apollo 8p Multi Unit Cascading
- Using External Digital Gear With Your Apollo (Digital Clocking Primer)
- Multi-Unit Apollo Configurations & Pro Tools 32 Channel I/O Limit
- Routing Mac System Audio to Virtual Channels in Console
- Setting up Cue Mixes in Console and Your DAW
Troubleshooting
- Apollo 8 & Apollo 8p Basic Troubleshooting
- Thunderbolt Connection Issues & Troubleshooting
- Troubleshooting Disabled UAD Plug-Ins
- Troubleshooting 'No Audio Output' on Apollo Interfaces
- Why am I Getting Latency in my DAW Sessions?
- Why is some of my Apollo 8/8p's DSP used when I have no UAD plug-ins loaded and no DAW open?
What is Apollo 16 & Apollo 16 MkII?
Computer System Compatibility
- Apollo 16 & Apollo 16 mkII Thunderbolt Windows Compatibility
- How do I tell if my Windows PC has Thunderbolt 3?
- Apollo 16 (silver) FireWire Windows Compatibility
- Apollo 16 (silver) FireWire Mac Compatibility
- Apollo 16 & Apollo 16 mkII Thunderbolt Mac Compatibility
- Apple Mac Pro (Late 2013) Compatibility Info
General Compatibility
- Can I add a UAD-2 Satellite or UAD-2 PCIe card to my existing Apollo(s) to run more UAD plug-ins in Console?
- UA Device Compatibility with Apollo 16 & Apollo 16 mkII (Thunderbolt)
- UA Device Compatibility with Apollo 16 (FireWire)
- Apollo 16 & Apollo 16 mkII Thunderbolt Connection Info
- Apollo 16 & Apollo 16 mkII Thunderbolt Usage Notes
- Apollo 16 (silver) Thunderbolt Option Card Info
Getting Started
System Setup & Configuration
- (Windows) Apollo 16 Thunderbolt Installation, Registration, & Authorization
- (Windows) Apollo 16 FireWire Installation, Registration & Authorization
- (Mac) Apollo 16 FireWire Installation, Registration & Authorization
- (Mac) Apollo 16 Thunderbolt Installation, Registration, & Authorization
- Windows Setup - Required Settings
- Windows Optimization - Optional Settings
Advanced Configuration
- Apollo 16 (silver) FireWire Multi-Unit Cascading
- Apollo 16 & Apollo 16 mkII Thunderbolt Multi-Unit Cascading
- Multi-Unit Apollo Configurations & Pro Tools 32 Channel I/O Limit
- Routing Mac System Audio to Virtual Channels in Console
- Setting up Cue Mixes in Console and Your DAW
- Are the Line Outputs on my Apollo DC Coupled?
Troubleshooting
- Apollo 16 & Apollo 16 mkII Basic Troubleshooting
- Thunderbolt Connection Issues & Troubleshooting
- Troubleshooting Disabled UAD Plug-Ins
- Troubleshooting 'No Audio Output' on Apollo Interfaces
- Why am I Getting Latency in my DAW Sessions?
- Why is some of my Apollo 16/16 mkII's DSP used when I have no UAD plug-ins loaded and no DAW open?
What is a UAD-2 DSP Accelerator?
Computer System Compatibility
- Satellite Thunderbolt Windows Compatibility
- How do I tell if my Windows PC has Thunderbolt 3?
- Satellite Thunderbolt Mac Compatibility
- Satellite FireWire Windows Compatibility
- Satellite FireWire Mac Compatibility
- Satellite USB Windows System Compatibility
General Compatibility
- Can I add a UAD-2 Satellite or UAD-2 PCIe card to my existing Apollo(s) to run more UAD plug-ins in Console?
- UA Device Compatibility with UAD-2 DSP Accelerators
- Thunderbolt to PCIe Expansion Chassis Compatibility
- UAD-2 Satellite USB Connection Info & USB 3 Details
- USB 3 Hub Compatibility
- Satellite FireWire Connection, Bandwidth, & Optimization Info
Getting Started
System Setup & Configuration
- UAD-2 PCIe Installation, Registration & Authorization
- UAD-2 Satellite Thunderbolt Installation, Registration & Authorization
- UAD-2 Satellite Firewire Installation, Registration & Authorization
- UAD-2 Satellite USB Installation, Registration & Authorization
- Windows Setup - Required Settings
- Windows Optimization - Optional Settings
Troubleshooting
- UAD-2 DSP Accelerator Basic Troubleshooting
- Thunderbolt Connection Issues & Troubleshooting
- Troubleshooting Disabled UAD Plug-Ins
- Why am I Getting Latency in my DAW Sessions?
- Why is there latency when I try to record through UAD plug-ins in my DAW?
- Why am I running out of PGM/MEM resources when opening a session that I was previously able to run on my system?
Compressors
Mic Preamps
Channel Strips
Analog Hardware Configuration & Troubleshooting
What is Realtime Rack?
Compatibility
Getting Started
System Setup & Configuration
Mic Preamps
Channel Strips
Compressors
Converters
UAD DSP Accelerators
Misc
Still have questions? Contact our support team.