Downloads & Software Issues

Support Videos

Getting Started

• UAD Installation, Registration & Authorization
• Apollo & UAD-2 User Manuals
• Music Production Glossary

Advanced Configuration

• Are the Line Outputs on my Apollo DC Coupled?
• Routing DAW Tracks to Virtual Channels in Console (Mac and PC)

System Setup & Configuration

• Driver Not Installed Correctly on macOS Big Sur
• The Audio From My Interface Is Garbled or Even Silent on macOS - Mic Mode Setting
• Alert “Windows Protected Your PC” When Opening UAD Software Installer
• Using Windows WDM System Audio with UAD Hardware
• How to Disable Exclusive Mode in Windows Sound Preferences
• How To Disable Fast Startup in Windows
See all 7 articles

Computer System Compatibility

• Native Apple Silicon Compatibility
• Apple Silicon Compatibility with Universal Audio Devices
• macOS Big Sur 11 Compatibility Information
• Universal Audio System Requirements
• Known Issues - Windows Thunderbolt Compatibility
• Apple Mac Pro (Late 2013) Compatibility Info

General Compatibility

• UAD Software Compatibility with macOS Ventura 13
• UAD Software Compatibility with macOS Monterey 12
• FAQ: Antares Auto-Tune General Information
• UAD Software Compatibility with macOS Sonoma 14
• Can I add a UAD-2 Satellite or UAD-2 PCIe card to my existing Apollo(s) to run more UAD plug-ins in Console?
• DAW Compatibility with UAD-2 Plug-Ins
See all 11 articles

Troubleshooting

• UAD Console Scenes Take a Long Time to Load With Multiple Instances Of Autotune Realtime X
• UAD-2 Software Installation Error: “Digital Signature Is Not Trusted”
• Troubleshooting UAD-2 Software Installation for Apollo on Windows
• How To Use UA Interfaces in Standalone Mode
• How to Manually Reload Firmware to Apollo, Satellite, and PCIe UAD-2 Devices
• How to Perform an Apollo Hardware Reset
See all 19 articles