AI Chatbot Disclaimer

The following disclaimer is intended to inform users of the limitations and usage guidelines of the AI chatbot available in the Universal Audio support and knowledge base pages.

Please read this disclaimer carefully before engaging with the chatbot.

  • General Information: The AI chatbot is an automated system powered by ADA. It is designed to provide information and assistance based on the public Universal Audio documentation and information. While we strive to provide accurate information through the AI chatbot, we cannot guarantee the accuracy, completeness, or up-to-date nature of the information provided. We recommend that you use responses as a starting point and verify the information in the linked public documentation sources, such as the UA Support knowledge base.

  • User Responsibility: Users of the AI chatbot bear sole responsibility for their interactions and reliance on the information provided. It is important to exercise caution and use your discretion while interpreting and acting upon the chatbot's responses. We cannot be held liable for any actions, losses, or damages resulting from the use of the chatbot.

  • Data Privacy and Security: We prioritize the privacy and security of our users' information. Be aware that chatbot conversations may be reviewed by our Customer Care team to improve results. While ADA retains logs of these conversations for 30 days, this data is not used to train their AI models.

By using our AI chatbot, you indicate your acceptance and understanding of the above disclaimer. For further assistance or inquiries, please contact the UA Customer Care team here.

More information on UA's privacy policy is available here.

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