Sphere Troubleshooting Chart

 

Problem

Possible Cause

Solution

No signal from the microphone.

Microphone is not receiving 48V phantom power from the preamp.

Use the supplied XLR breakout cable to connect the mic to the preamp inputs and enable phantom power on both channels.

Sound is muffled and reverberant.

Sound is coming into the rear of the microphone.

Rotate the mic 180° so sound enters the front.

Input channels are swapped.

Make sure the Front output is routed to the Left input of the plug-in, and the Rear output is routed to the Right input. 

Sound is distorted.

 

Preamp input gain is too high.

Reduce the preamp gain on both mic channels.

SPL at mic is too high.

Set the Attenuation switch on the mic to the -20 or -10 dB setting (DLX or L22 only).

Output level of the preamp is too high, causing clipping of the A/D converters.

Lower the preamp level until the distortion disappears.

Output level of the Sphere plug-in is too high, causing clipping of the A/D converters.

Lower the plug-in output level until the distortion disappears.

Mic modeling from plug-in output does not sound normal.

 

Only one channel of the microphone is connected/powered and routed to the plug-in.

The Input meter at the bottom of the plug-in shows audio level to both channels: The top and bottom of the meter show the left and right channels, respectively. If the plug-in is not receiving audio on both channels, check that both mic channels are connected to the preamp, and the preamp is connected to your DAW.

The gain levels of the preamp channels are not properly matched.

Calibrate your preamp levels.

Microphone is in calibration mode.

Move the calibration switch on the mic to the NORM position.

The mic outputs are swapped.

Make sure the Front output is routed to the Left input of the plug-in, and the Rear output is routed to the Right input.

The signal chain includes another plug-in or outboard processor that precedes the Sphere plug-in.

See Understanding your DAW signal flow to learn how to route your plug-in.

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