Will Arrow work on my computer?

Arrow requires a powered Thunderbolt 3 or 4 port. This article will help you identify if your computer is equipped with a Thunderbolt 3 or 4 port.

 

About Arrow Thunderbolt 3 Power

Arrow is bus powered by its Thunderbolt 3 or 4 connection to the computer. A power cable, external power supply, or Thunderbolt 2 cable cannot be used to power Arrow. For more about Thunderbolt 3 or 4 power, click here.

About Thunderbolt & USB-C

Thunderbolt 3 and 4 use a USB-C connector, however, not all computers that have USB-C ports also support Thunderbolt. The USB-C connector is also used for other protocols such as USB 3.1 and USB 2.0, so you'll need to make sure that your computer's USB-C port supports Thunderbolt 3 or 4 before attempting to connect Arrow. For more about Thunderbolt cables, click here.

 

Click here if you are using a Windows PC.

Click here if you are using a Mac.

 

Windows PC

Check the documentation for your PC

 One way to tell if your Windows PC supports Thunderbolt 3 or 4 is to check the manual and other documentation. If the computer supports Thunderbolt 3 or 4 this will typically be a main feature listed in the manual and on the product page for the computer on the manufacturer's website. 

 

Check your USB-C port

Some USB-C ports, such as the ones pictured below, have a Thunderbolt logo printed next to them to identify the ports as Thunderbolt 3 or 4 compatible.

USB-C ports with the Thunderbolt logo

 

Check the Thunderbolt 3 compatibility list

Thunderbolt 3 certified products are listed here. Make sure to select "Windows" from the Operating System menu and "Thunderbolt 3" or "Thunderbolt 4" from the version menu to filter the list for compatible results. If you're looking for a specific computer model you can further filter the results using the "Category" and "Company" menus. 

 

Mac

Arrow requires a powered Thunderbolt 3 or 4 connection. Only Mac models with built-in Thunderbolt 3 or 4 ports will work with Arrow.*


Arrow is not supported on computers with Thunderbolt 1 or Thunderbolt 2 ports. Please see this article for more details.

 

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