This article provides the system requirements for Apollo Twin X and Apollo x4.
Earlier models of Apollo Twin X Gen2 and Apollo X4 Gen 2 are Thunderbolt 3 devices.
Later revisions are Thunderbolt 4 devices, and this is shown on the sticker depicting 'TB4' underneath the device:
Beyond changes in connection requirements, there are no other differences between the Thunderbolt 3 and Thunderbolt 4 models of Apollo.
General Requirements
- Thunderbolt 3, 4, or USB-IF Certified USB 4 cable (not included)
- Internet connection to download software and authorize UAD plug-ins
- 25 gigabytes available storage
Note: We highly recommend having at least 100 GB of free storage on your internal hard drive.
macOS - Thunderbolt 4 Apollo Requirements
- Apple Silicon Mac
- Available Thunderbolt 4 or 5 port
- macOS Big Sur 11, Monterey 12, Ventura 13, Sonoma 14, Sequoia 15 and Tahoe 26
- UA Thunderbolt 1 and 2 Apollos cannot be used in conjunction with Thunderbolt 4 Apollos, Rackmount Apollos can be upgraded with a Thunderbolt 3 Option card to add compatibility.
Windows - Thunderbolt 4 Apollo Requirements
- Available Thunderbolt 4, 5, or USB 4 port
-
Windows 10 64-bit edition or Windows 11
Note: UAD Software v11.8.3 and newer requires Windows 10 April 2018 Update (v1803) and newer. We recommend using the latest available version of Windows 10 for optimal performance.
- Intel or AMD* processor
* AMD systems are untested with UAD Thunderbolt devices. Although untested systems may work, they are not supported by Universal Audio.
*USB4 support requires the manufacturer to implement PCIe Tunneling
*Intel Macs with Thunderbolt 3 can work, but will require macOS Sequoia or later
macOS - Thunderbolt 3 Apollo Requirements
- Available Thunderbolt 1, 2, 3, 4 or 5 port
- macOS Big Sur 11, Monterey 12, Ventura 13, Sonoma 14, Sequoia 15 and Tahoe 26
- Thunderbolt 1 and 2 connections require an Apple Thunderbolt 3 to Thunderbolt 2 Adapter (not included)
Windows - Thunderbolt 3 Apollo Requirements
- Available Thunderbolt 3, 4 or 5 port
-
Windows 10 64-bit edition or Windows 11
Note: UAD Software v11.8.3 and newer requires Windows 10 April 2018 Update (v1803) and newer. We recommend using the latest available version of Windows 10 for optimal performance.
- Intel or AMD* processor
* AMD systems are untested with UAD Thunderbolt devices. Although untested systems may work, they are not supported by Universal Audio.
Notes
- Operating systems not listed above are untested. Although untested operating systems may work, they are not supported by Universal Audio. Prior UAD software for older operating systems and discontinued UAD products are available in the UAD software archives
- Pre-release and beta versions of operating systems are not supported
- 2-in-1 systems (notebook/tablet) are not recommended
- Windows for ARM processors is incompatible with all UA software and hardware
- 'Hackintosh', 'OpenCore', and 'Mac computers' not made by Apple are not compatible or supported.
- For updated details on macOS and Windows compatibility, read this article