Arrow requires a powered Thunderbolt 3 port. This article will help you identify if your computer is equipped with a Thunderbolt 3 port.
About Arrow Thunderbolt 3 Power
Arrow is bus powered by its Thunderbolt 3 connection to the computer. A power cable, external power supply, or Thunderbolt 2 cable cannot be used to power Arrow. For more about Thunderbolt 3 power, click here.
About Thunderbolt 3 & USB-C
Thunderbolt 3 uses a USB-C connector, however, not all computers that have USB-C ports also support Thunderbolt 3. The USB-C connector is also used for other protocols such as USB 3.1 and USB 2.0, so you'll need to make sure that your computer's USB-C port supports Thunderbolt 3 before attempting to connect Arrow. For more about Thunderbolt 3 cables, click here.
Check the documentation for your PC
One way to tell if your Windows PC supports Thunderbolt 3 is to check the manual and other documentation. If the computer supports Thunderbolt 3 this will typically be a main feature listed in the manual and on the product page for the computer on the manufacturer's website.
Check your USB-C port
Some USB-C ports, such as the ones pictured below, have a Thunderbolt logo printed next to them to identify the ports as Thunderbolt 3 compatible.
USB-C ports with the Thunderbolt logo
Check the Thunderbolt 3 compatibility list
Thunderbolt 3 certified products are listed here. Make sure to select "Windows" from the Operating System menu and "Thunderbolt 3" from the version menu to filter the list for compatible results. If you're looking for a specific computer model you can further filter the results using the "Category" and "Company" menus.
Arrow requires a powered Thunderbolt 3 connection. Only Mac models with built-in Thunderbolt 3 ports will work with Arrow.*
Macs with Thunderbolt 3 ports
If your Mac is on this list then it will work with Arrow:
- Mac mini Late 2018
- MacBook Air Late 2018
- MacBook Pro 2018 (all models)
- MacBook Pro 2017 (all models)
- iMac Mid-2017
- iMac Pro Late 2017
- MacBook Pro Late 2016
NOTE: Arrow is not compatible with the Apple MacBook**, which features a USB-C port but does not support Thunderbolt 3.
*Arrow is not supported on computers with Thunderbolt 1 or Thunderbolt 2 ports. Please see this article for more details.
**The MacBook is a separate model from the more widely available MacBook Pro.