Universal Audio Email Support
Please use the "Submit a Support Request" button below to submit a request for email support. Once your request is submitted it will be reviewed by our support staff and responded to in the order in which it was received, during our regular support hours.
Have you tried searching for an answer to your question in our Knowledge Base? To view our fully searchable support content, click here.
If you would like to contact our Artist department or have questions about endorsement, please send an email to artists@uaudio.com.
IMPORTANT: If you think you are missing Spark / UADx plug-ins in UA Connect then please read this article for an explanation before submitting a support request.
Universal Audio Telephone Support*
Universal Audio Telephone Support (USA)
Phone support is available during the following hours (Pacific Standard Time):
- Monday: No Phone Support
- Tuesday: 9 AM to 1 PM
- Wednesday: 9 AM to 1 PM
- Thursday: 9 AM to 1 PM
- Friday: No Phone Support
USA toll-free: +1-877-698-2834
International: +1-831-440-2436
Universal Audio Telephone Support (EU)
Phone support is available during the following hours (Central European Time):
- Monday: No Phone Support
- Tuesday: 9 AM to 1 PM
- Wednesday: 9 AM to 1 PM
- Thursday: 9 AM to 1 PM
- Friday: No Phone Support
UK: +44 33 08080136
France: +33 97 0738450
Austria: +43 72 0880624
Benelux: +31 85 8887672
Switzerland: +41 43 5507374
*Updated Holiday Phone Support
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