On April 8, 2025, the Universal Audio main website and backend will be down for a temporary planned maintenance. To reflect this update, we are asking all users to ensure they update UA Connect to its newest version – currently 1.5.0.
Known issues with previous versions include the following:
- Unable to log into UA Connect
- Unable to create a new account
- Unable to recover a forgotten password
- Unable to request demo licenses
- Unable to create/link/relink an iLok account
- Unable to register a device
If you are experiencing any of these issues and UA Connect is not automatically updating, manually update to the latest version here.