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FAQ: LUNA for Windows

Universal Audio’s flagship recording software, LUNA, is available on Windows. For more information, read this article.

How do I access LUNA on Windows?

First, you'll need a compatible Windows computer running the latest build of Windows 10 or Windows 11. For general LUNA and UA hardware system requirements, read this article.

Then, download and run UA Connect and log in to your account.    

You will then be able to download and install LUNA, available in the LUNA tab.

Are the Windows and macOS versions of LUNA different?

No, LUNA for Windows and macOS is the same software.

Can I open LUNA sessions between macOS and Windows computers?

Yes! LUNA sessions are cross-compatible with both platforms. However, if LUNA projects use the Audio Units (AU) plug-in format for third-party plug-ins, no AU plug-ins will be loaded if you load your session on a Windows computer.

To make your projects cross-compatible between both operating systems, make sure to use VST3 plug-ins on both Windows and macOS LUNA projects.

All UAD DSP and UADx plug-ins, as well as all LUNA Extensions (except Spitfire LUNA Instruments), will load on both macOS and Windows.

How do I open a LUNA session package on Windows?

Because LUNA sessions are a package format, they do not show up as documents on Windows at this time.

To open an existing LUNA session that is not in the RECENT list in LUNA’s create panel, either click the OPEN FROM DISK… button or the File > Open menu item, then locate the session folder and click Open.

When you open the session folder with this method, LUNA can load the session.

Do Apollo Thunderbolt features work on Windows?

All features of the advanced LUNA integration with Apollo work identically between macOS and Windows.

Is the LUNA Pro bundle compatible with the LUNA on Windows?

The LUNA Pro bundle is compatible with both Windows and macOS.

Are there any other requirements?

  • UA Connect – to install and authorize LUNA (UA Connect must remain installed) 

  • iLok License Manager – included with UA Connect

  • Free PACE iLok account – created for you when installing UA Connect

If you are using LUNA in Apollo Mode, you can review the system requirements in this article

Where are LUNA-related files stored on Windows?

The table below lists the file paths of all LUNA-related files:

Contents

Location

LUNA Application C:\Program Files\LUNA
UADx Plug-ins / LUNA Instruments C:\Program Files\Common Files\Universal Audio\
Sessions Default Documents\LUNA Sessions
User Presets, Favorites Documents\Universal Audio
Log Files C:\Users\YourUserFolder\AppData\Local\UniversalAudio\Logs
Preferences C:\Users\YourUserFolder\AppData\Roaming\LUNAPrefs.json
Workspace Cache C:\Users\YourUserFoler\AppData\Local\Universal Audio\workspace
VST3 Plug-in Cache C:\Users\YourUserFolder\AppData\Local\Universal Audio\Plug-Ins.vst3.json
VST3 Plug-in System Folder C:\Program Files\Common Files\VST3

Are there known issues?

Here is a list of known issues the LUNA team is currently aware of:

  • LUNA should be installed and used on an Administrator user account.
  • Various third-party VST3 Plug-ins demonstrate key passthrough issues, preventing the spacebar from starting/stopping the transport while in focus, or causing odd behavior with starting/stopping the transport
  • Graphical issues can occur in LUNA and third-party VST3 plug-in GUIs at scaling settings greater than 100%. It is currently recommended to run LUNA at 100% scaling
  • Using the Apollo Thunderbolt driver as an ASIO playback/recording device in a DAW and as the WDM system audio device simultaneously can cause severe audio integrity issues. This is not a LUNA-specific issue. If using Apollo Thunderbolt for ASIO playback/recording in a DAW, use a different audio device for WDM system audio.

How do I provide feedback?

For instructions on leaving feedback for our development team, see this article.

 

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