FAQ: Volt Software Bundle

When you register a Volt audio interface that was purchased new from an authorized retailer, you are eligible to redeem a bundle of software featuring the UAD Explore FREE bundle, LUNA Digital Audio Workstation, and some additional software from Universal Audio’s third-party partners. 

Any unclaimed bundled software is no longer redeemable after the first registration of the device. Previously-registered (used) Volts are not eligible to redeem the third-party software.

Note: The UAD Explore FREE bundle and third-party software included with Volts are NOT transferable.

How do I access the bundled software that came with my Volt?

First, make sure you have UA Connect installed on your computer, and then use the application to register your Volt. If you need assistance registering your Volt and getting it set up, read this article.

• The UAD Explore FREE bundle can be claimed on the UAD Explore FREE tab in UA Connect.
• LUNA Digital Audio Workstation can be claimed on the UAD Explore FREE tab in UA Connect.
• Each third-party software title can be claimed on the Volt Interfaces tab in UA Connect.

For complete instructions on how to redeem the software bundled with Volt, read this article. 

What software comes bundled with Volt?

The chart below details the exact software that is bundled with all Volt audio interfaces.

Note: All bundled software is for macOS Big Sur or newer and Windows 10 or newer. None of the bundled software is compatible with iPad or iPhone.

I bought a used Volt. Can the original owner transfer the bundled software to my account?

No, the bundled software included with Volt is not transferable.

I tried to use my Volt with a different computer, and now my unclaimed bundled software is missing. What happened?

It's possible you registered your Volt to a different UA account by mistake, making it a “used” device and ineligible to redeem the remaining unclaimed software. You can check which UA account is logged into UA Connect in the top right-hand corner of the application. 

If you find yourself in this situation, please get in touch with Customer Care.

Can I use the bundled software on more than one computer?

Yes, while each bundled software title has its own authorization rules set by the developer, all bundled software titles can be authorized on more than one computer. 

• The UAD Explore FREE bundled plug-ins and LUNA Digital Audio Workstation have three activations per license, which can be activated on your computer or on an iLok USB key.
• The third-party software is licensed through third-party companies like Ableton or Softube. You will want to check with each software developer for up-to-date licensing information about their software.

I bought a new Volt from an authorized retailer, but I don’t see the bundled software. What’s going on?

Your Volt was likely previously registered, so it is seen as a used device. However, if you purchased it new from an authorized retailer, please contact Customer Care with a copy of your purchase receipt. 

If you have a Volt that's been previously owned or purchased as used, you are not eligible to redeem the bundled software.

I already own some of the UAD plug-ins in the UAD Explore FREE bundle. Can I get alternative plug-ins?

No, Universal Audio is unable to provide alternative UAD plug-ins, even if you already own one or more of the plug-ins from the UAD Explore FREE bundle.

I registered my Volt in the past, and it had different software bundled with it. Can I have the software that’s currently bundled with Volt? 

No, you are only eligible to redeem the software that was bundled with your Volt when originally registered. 

There was a promotion that bundled extra plug-ins not listed here when registering a new Volt during a certain time period, but I registered my device outside of that time period. Can I still claim the promotional plug-ins?

From time to time, Universal Audio has promotions where we bundle additional plug-ins or software with our hardware. You are only entitled to claim plug-ins or software from these promotions if you register an eligible piece of new hardware during the promotional period. If you register your new hardware outside of the promotional period, you are not eligible to claim the promotional plug-ins or software.