FAQ: Volt Software Bundle

When you register a Volt audio interface that was purchased new from an authorized retailer, you will be eligible to redeem the UAD Essentials Edition bundle along with a third-party software through the UA Connect application. Any unclaimed bundled software will no longer be redeemable after the first registration of the device. Volt audio interfaces registered as used are not eligible to redeem the bundled third party software.

Note: Volt audio interfaces registered as used are not eligible to redeem the bundled third party software. The third-party software and Essentials bundle included with Volt are not transferable.

What software comes bundled with Volt audio interfaces?

The following software comes bundled with all Volt audio interfaces:

  • UAD Essentials Edition Bundle
  • Ableton Live Lite
  • Marshall Plexi Classic Amp Bundle by Softube
  • Melodyne Essential by Celemony
  • Ampeg® SVT-VR Classic Bass Bundle by Plugin Alliance
  • LX480 Essentials by Relab Development
  • Virtual Drummer DEEP by UJAM
  • Virtual Bassist DANDY by UJAM
  • LABS by Spitfire Audio
  • Exclusive trial of UAD Spark

For more information about the Essentials Edition bundle, read this article.

How do I access the Essentials Edition bundle and third-party software that came with my Volt interface?

If you are on a desktop computer and already have the UA Connect app, you can go to the UAD Plug‑Ins tab to download your UAD Essentials Edition plug‑ins, and go to the Volt Interfaces tab to download your included third‑party plug‑ins.

I bought a used Volt, can the original owner transfer the bundled software to my account?

No, the third-party software and the Essentials bundle included with Volt are not transferable.

I tried to use my Volt with a different computer and now my unclaimed bundled software is missing. What happened?

You likely registered your Volt to a different email address when setting up the UA Connect application on the other computer. Look at the user info in the top right hand of the UA Connect application and make sure it matches the user info you used to sign up with originally. If the user info is different, please contact support.

Can I use the bundled software on more than one computer?

The bundled third-party software is developed and licensed through third-party companies like Ableton or Softube. For each piece of bundled software, you will want to check with the software developers for up-to-date licensing information about the software.

For more information about the Essentials Edition bundle, read this article.

I took my Volt to a friend’s house, and accidentally registered it to their account. When I registered it back to my account, my unclaimed bundled software is missing. What happened?

The bundled software is only redeemable for Volts registered as new. If your Volt is registered to another account, and is then registered back to your account, it will be registered as used. Used Volts are not eligible to redeem the bundled software, so you will not see the software. In this case, please contact the Customer Care team.

When I go to the Volt Software panel on the UA Connect app, I only see LABS by Spitfire Audio available to redeem. What happened?

Your Volt was likely registered as a used device. If you purchased a brand new Volt from an authorized retailer, please contact the Customer Care team. If you have a Volt that's been previously owned then it will not be eligible to redeem the bundled software.

 

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