UA Connect will automatically authorize your licenses in the iLok License Manager; however, if for some reason this process did not occur and you are experiencing an issue, you can follow the steps below to activate those licenses manually.
- Log into the iLok License Manager using the iLok ID that's linked to your UA account.
Note: If you don't know your iLok, you can go to to the iLok page in your UA account and it will show you the iLok ID associated with your account. -
For UAD Spark only: Navigate to File > Open Cloud Session. If you are activating perpetual licenses, you can skip this step.
Note: If Cloud Session is already open click Close Your Cloud Session or Close All Cloud Sessions and click Open Cloud Session after.
- Click on the iLok ID location in blue on the top left corner and then click the All Licenses tab.
- Find the UAD Spark or native UAD license in the All Licenses view. Then, right-click it and select Activate.
Note: Make sure the license you've chosen to activate is not expired. - Select your Activation location. UAD Spark users will be required to select the iLok Cloud Session or an iLok USB. Users activating perpetual licenses can select a local host (i.e. the computer they are using) or an iLok USB. Then, click the Activate button.