Getting Your UAD Plug-Ins
After you have linked or created your iLok account, UA Connect opens the UAD Plug-Ins tab. Your UAD Native plug-ins appear in this area, and begin downloading automatically. You can download and use available native versions of any UAD plug-ins and UAD instruments that you own, if native versions are available.
Redeeming plug-ins
In UA Connect, when a plug-in license is available in your account, the plug-in shows a button labeled REDEEM. To activate the license to your iLok account, click the REDEEM button. The license is activated and the plug-in is downloaded and installed.
Activating plug-ins
If your licenses are not yet activated, click on any Activate License button to activate your plug-ins.
Troubleshooting Steps
If Your UA Account Is Not Linked To Plug-in Licenses
If your account does not show any linked plug-in licenses, click Refresh in UA Connect to scan for any recent demos or purchase completed on our website.
If you want to try UAD plug-ins, or a UAD Spark subscription, visit our website to get a free 14-day demo for any native UAD plug-in, or to make a purchase.
How To Manually Activate UAD Native Licenses
If you are having issues activating UAD Native plug-ins included in your UAD Explore FREE or if UAD plug-ins load with a blurry graphical interface, follow the steps below.
Important Notes
- First, make sure that your computer meets the system requirements.
- Confirm that the latest version of iLok License Manager is installed on the computer.
- Before trying the steps below, restart your computer and then check to see if the issue persists.
Manually Activating the Plug-Ins in iLok License Manager
- Log into the iLok License Manager using the iLok ID that's linked to your UA account.
Note: If you don't know your iLok, you can go to the iLok page in your UA account and it will show you the iLok ID associated with your account. - Click on the iLok ID location in blue on the top left corner and then click the All Licenses tab.
- Find the UAD Native licenses in the All Licenses view. Then, right-click it and select Activate.
Note: Make sure the license you've chosen to activate is not expired. - Select your Activation location. UAD Explore Free users can select a local host (i.e. the computer they are using) or an iLok USB. Then, click the Activate button.
- Lastly, open UA Connect, log in, and see if the issue is resolved.