If you received an email stating that your UAFX pedal was transferred out of your UA account, someone else has registered the pedal with UA Connect. The UAFX transfer email is sent when:
- You sold your UAFX pedal, and the buyer registered the pedal.
- You loaned your UAFX pedal to a friend who registered the pedal.
- You returned your UAFX pedal to the retailer, and another person has registered the pedal.
It’s easy to transfer a UAFX pedal back to your UA account. Just use UA Connect to register the pedal again. The UAFX pedal will be automatically transferred back to your UA account and removed from the previous UA account.
To learn more about UAFX pedal registration and transfers, please view this article. If you are still uncertain about why you have received an email about your UAFX pedal being transferred, please submit a support ticket.