This article shows how to resolve issues that may occur while installing the Volt Driver on Windows.
Manually Run the UA Connect Helper Tool
First, quit all music-related software and reboot your computer. Then, follow the steps in this article.
Check for Blocking Third-Party Applications
Installations issues are commonly caused by file management, anti-virus, or system cleaner applications. Check that none of the applications listed in this article are installed. If any are present on your computer, we strongly recommend fully uninstalling them, then re-installing UA Connect as per the next steps.
Reinstall UA Connect
Reinstalling UA Connect can often resolve product and driver installation issues.
Run UA Connect as Administrator
Right-click UA Connect and select Run as administrator.
Alternatively, you can also enable this option permanently:
- Navigate to: C:\Program Files\UA Connect
- Right-click UA Connect and go to Properties > Compatibility.
- Enable Run this program as administrator, and fully quit then relaunch UA Connect.
For Windows 10/11 Pro only - try logging directly into the Administrator account:
- Open Computer Management.
- In the left panel, navigate to: System Tools > Local Users and Groups > Users.
- Find Administrator > right click Properties > uncheck Account is disabled.
- Log out and sign into Windows using Administrator account.
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Re-install UA Connect and retry the Volt driver download.
For Windows 11 Home edition users, you can create new Administrator user account using the instructions on this page.
Toggle off Core Isolation / Memory Integrity
For information on how to toggle off Core Isolation or Memory Integrity, see the official Microsoft documentation.
Try the standalone Volt Driver Installer
If you are still having issues after trying everything above, you can also try using the standalone Volt Driver Installer, available for download here.