How to Manually Reload Firmware to Apollo, Satellite, and PCIe UAD-2 Devices

In this article, we explain the steps to follow in order to reload the firmware of your Apollo interface or UAD-2 device.

When a new firmware is available, the UAD Meter & Control Panel application will prompt you to update automatically. We recommend you go through the update when prompted.

A manual firmware reload can be a useful step when troubleshooting issues with Apollo and UAD-2 devices. It is not necessary for normal operation, as the correct firmware for any given UAD software version will load to the hardware automatically.

The firmware reload procedure varies slightly between different Apollo models. It is advised to disconnect or power off output devices (headphones, monitors, etc) before the reload.

Note: The firmware reload does not affect Apollo's registration status or plug-in authorizations.

General Steps

The steps below apply to all UAD-2 devices, including Apollo interfaces, Satellite, and PCIe Accelerators.

  1. Quit all music software, including your DAW.
  2. Launch the UAD Meter & Control Panel application.
  3. Navigate to the following folder, depending on your operating system:

    • macOS: /Library/Application Support/Universal Audio/Firmware/UAD-2/

    • Windows: C:\Program Files (x86)\Universal Audio\Powered Plugins\Firmware\UAD-2\

  4. Find the appropriate .bin file for your Apollo listed in the table below, then click, drag and drop the .bin file onto the UAD Meter when a green + icon appears.
    1_UAD_FirmwareReload_dragDrop_bin.png

  5. A Firmware Update message will appear as shown below. Click the Load button to initiate the firmware reload.  

    Note: It is impossible to load incorrect firmware.
    2_UAD_FirmwareReload_LoadMessage.png
  6. Once the firmware successfully reloads, turn off your hardware for a few seconds, and turn the hardware back on to finish the firmware reload.

Firmware File Names & Locations

The firmware file differs according to your Apollo interface. Look for the appropriate file in the table below to perform the firmware reload.

UAD-2 Device Firmware Filename
Arrow FirmwareUpdateConrad.bin
Apollo Solo FirmwareUpdateConrad.bin
Apollo Solo USB FirmwareUpdateApolloSoloUSB.bin
Apollo DUO silver (FireWire) FirmwareUpdateDuoDescFirewire.bin
Apollo DUO silver (Thunderbolt) FirmwareUpdateDuoDesc.bin
Apollo QUAD silver (FireWire) FirmwareUpdateQuadDescFirewire.bin
Apollo QUAD silver (Thunderbolt) FirmwareUpdateQuadDesc.bin
Apollo FireWire silver (FireWire) FirmwareUpdateQuadDescFirewire.bin
Apollo 8 DUO (black) FirmwareUpdateDuoDescBlack.bin
Apollo 8 QUAD (black) FirmwareUpdateQuadDescBlack.bin
Apollo 8p (black) FirmwareUpdatePeyton.bin
Apollo 16 silver (FireWire) FirmwareUpdateA16Firewire.bin
Apollo 16 silver (Thunderbolt) FirmwareUpdateA16.bin
Apollo 16 MkII (black) FirmwareUpdateA16Black.bin
Apollo Twin SOLO (silver) FirmwareUpdateSoloArmstrong.bin
Apollo Twin DUO  (silver) FirmwareUpdateDuoArmstrong.bin
Apollo Twin MkII SOLO FirmwareUpdateSoloStretch.bin
Apollo Twin MkII DUO FirmwareUpdateDuoStretch.bin
Apollo Twin MkII QUAD FirmwareUpdateQuadStretch.bin
Apollo Twin USB FirmwareUpdateTwinUSB.bin
Apollo Twin USB (later serials) FirmwareUpdateTwinUSB2.bin
Apollo Twin X USB FirmwareUpdateDuoTwinXUSB.bin
Apollo Twin X DUO FirmwareUpdateDuoLavern.bin
Apollo Twin X DUO (later serials) FirmwareUpdateDuoLavern2.bin
Apollo Twin X QUAD FirmwareUpdateQuadLavern.bin
Apollo Twin X QUAD (later serials) FirmwareUpdateQuadLavern2.bin
Apollo x4 FirmwareUpdateFreud.bin
Apollo x4 (later serials) FirmwareUpdateFreud2.bin
Apollo x6 FirmwareUpdateRene_2.bin
Apollo x8 FirmwareUpdateRene_4.bin
Apollo x8p FirmwareUpdateRene_8.bin
Apollo x16 FirmwareUpdateRene_16.bin
UAD-2 PCIe SOLO FirmwareUpdateHH.bin
UAD-2 PCIe DUO FirmwareUpdateDuo.bin
UAD-2 PCIe QUAD FirmwareUpdateQuad.bin
UAD-2 PCIe OCTO FirmwareUpdateOcto.bin
UAD-2 Satellite FireWire DUO FirmwareUpdateDuoSat.bin
UAD-2 Satellite FireWire QUAD FirmwareUpdateQuadSat.bin
UAD-2 Satellite Thunderbolt QUAD FirmwareUpdateQuadThatt.bin
UAD-2 Satellite Thunderbolt OCTO FirmwareUpdateOctoThatt.bin
UAD-2 Satellite Thunderbolt 3 QUAD FirmwareUpdateQuadLuna.bin
UAD-2 Satellite Thunderbolt 3 OCTO FirmwareUpdateOctoLuna.bin
UAD-2 Satellite Thunderbolt 3 OCTO (later serials) FirmwareUpdateOctoLuna2.bin
UAD-2 Satellite USB QUAD FirmwareUpdateQuadSatUSB.bin
UAD-2 Satellite USB OCTO FirmwareUpdateOctoSatUSB.bin
UAD-2 Satellite USB OCTO (later serials) FirmwareUpdateOctoSatUSB2.bin
UAD-2 SOLO/LAPTOP FirmwareUpdateNano.bin
Soundcraft Realtime Rack FirmwareUpdateM64.bin

 

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