How to Perform an Apollo Hardware Reset

In this article, we explain the steps to follow in order to reset your Apollo interface.

A hardware reset allows Apollo to start in its factory default state. This can be useful when setting up Apollo in new environments, or when troubleshooting an issue.

The reset procedure varies slightly between different Apollo models. It is advised to disconnect or power off output devices (headphones, monitors, etc) before the reset.

Note: The hardware reset does not affect Apollo's registration status or plug-in authorizations.

 

Apollo Desktop Hardware Reset

Apollo Rack Hardware Reset

Apollo Solo, Arrow Hardware Reset

  1. Shut down the host computer with Apollo connected.
  2. Press and hold the LEVEL knob & LOW CUT, POLARITY buttons.
  3. Power the computer ON while continuing to hold the buttons. Once power is restored to Apollo, the LEDs will flash rapidly. When the flashing stops, all buttons may be released.
  4. Shut down and restart the computer one more time to complete the reset.

Apollo Solo USB Hardware Reset

  1. Power OFF Apollo using the rear switch.
  2. Press and hold the LEVEL knob & LOW CUT, POLARITY buttons.
  3. Power Apollo ON while continuing to hold the buttons. After a brief moment, the LEDs will flash rapidly. When the flashing stops, all buttons may be released.
  4. Power cycle Apollo OFF & ON one more time to complete the reset.

Apollo Twin, Apollo Twin USB Hardware Reset

  1. Power OFF Apollo.
  2. Press and hold the LEVEL knob & LOW CUT, POLARITY buttons.
  3. Power Apollo ON while continuing to hold the buttons. After a brief moment, the LEDs will flash rapidly. When the flashing stops, all buttons may be released.
  4. Power cycle Apollo OFF & ON one more time to complete the reset.

Apollo Twin MkII, Twin X, Twin X USB Hardware Reset

  1. Power OFF Apollo.
  2. Press and hold the PREAMP, LOW CUT, POLARITY buttons. 

  1. Power Apollo ON while continuing to hold the buttons. After a brief moment, the LEDs will flash rapidly. When the flashing stops, all buttons may be released.
  2. Power cycle Apollo OFF & ON one more time to complete the reset.

Apollo x4 Hardware Reset

  1. Power OFF Apollo.
  2. Press and hold the PREAMP, LOW CUT, POLARITY buttons.
  3. Power Apollo ON while continuing to hold the buttons. After a brief moment, the LEDs will flash rapidly. When the flashing stops, all buttons may be released.
  4. Power cycle Apollo OFF & ON one more time to complete the reset.

Apollo Rack Hardware Reset (all non-16 models, such as Apollo 8, 8p, x6, x8 and x8p)

  1. Power OFF Apollo.
  2. Press and hold the PREAMP knob & LOW CUT, POLARITY buttons.
  3. Power Apollo ON while continuing to hold the buttons. After a brief moment, the LEDs will flash rapidly. When the flashing stops, all buttons may be released.
  4. Power cycle Apollo OFF & ON one more time to complete the reset.

 

Apollo Rack 16, 16 MkII, x16 Hardware Reset

  1. Power OFF Apollo.
  2. Press and hold the METER & MONITOR buttons.
  1. Power Apollo ON while continuing to hold the buttons. After a brief moment, the LEDs will flash rapidly. When the flashing stops, all buttons may be released.
  2. Power cycle Apollo OFF & ON one more time to complete the reset.

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