Apollo and Satellite Data Cable Guide

Learn what type of cables you will need for connecting Apollo or Satellite to your computer.

 Notes: 

  • Please ensure your computer meets the UA System Requirements of your UA device.
  • Use cables that are 6.6ft (2m) in length or shorter for best performance and connection stability.
  • Connect directly into the host computer when possible. Connecting through devices such as docks or hubs may negatively affect performance and stability.
  • Avoid cheaper generic brand cables as they may lack proper certifications or quality standards required for UA devices. Use cables from reputable manufacturers such as:
    • Apple
    • Cable Matters
    • Plugable
    • Startech
  • Thunderbolt 2 cables are the same as Thunderbolt 1 cables, Apple calls these 'Thunderbolt Cable', and they are available from the Apple Store. Check that the specification in the listing defines Thunderbolt 2 support to confirm it is the correct cable.
  • Thunderbolt 2 devices are not compatible with Windows systems that have Thunderbolt 4, including with adapters.  Rack-mount Apollos can be upgraded to support Thunderbolt 4 on Windows with a Thunderbolt 3 option card.
  • If you have more than one Thunderbolt Apollo, verify they are daisy-chained from a single Thunderbolt port of your computer.

    Apollos share clocking over Thunderbolt, so it is critical they are connected in this manner. It is required that every Apollo Thunderbolt device is daisy-chained from a single Thunderbolt port. Please refer to the following example diagram:

    1_Error38_DaisyChain.png
    Note: Thunderbolt Satellites must also be daisy-chained with Apollos, the position of the Satellites in the chain is not critical.

Apollo X Rack Gen1 and Gen2 (Thunderbolt 3)

Apollo x6, Apollo x8, Apollo x8p, Apollo x16

Computer/Port Adapter Cable
Mac (Thunderbolt 3, 4, or 5) N/A

Thunderbolt 3, 4, or 5

USB-IF Certified USB 4 

Mac (Thunderbolt 1 or 2) Apple TB2 to TB3 Adapter Thunderbolt 2
Windows PC (Thunderbolt 3 or 4) N/A

Thunderbolt 3 or 4

USB-IF Certified USB 4 

Apollo Rack (Thunderbolt 2)

Apollo 8, Apollo 8p, Apollo 16 MkII

Computer/Port Adapter Cable
Mac (Thunderbolt 3, 4, or 5) Apple TB2 to TB3 Adapter Thunderbolt 2
Mac (Thunderbolt 1 or 2) N/A Thunderbolt 2
Windows PC (Thunderbolt 3) Startech TB2 to TB3 Adapter Thunderbolt 2

Apollo X Desktop Gen1 and Gen2 (Thunderbolt 3)

Apollo Twin X, Apollo x4

Computer/Port Adapter Cable
Mac (Thunderbolt 3, 4, or 5) N/A

Thunderbolt 3, 4 or 5

USB-IF Certified USB 4 

Mac (Thunderbolt 1 or 2) Apple TB2 to TB3 Adapter Thunderbolt 2
Windows PC (Thunderbolt 3 or 4) N/A

Thunderbolt 3 or 4

USB-IF Certified USB 4 

Apollo Desktop (Thunderbolt 2)

Apollo Twin (Silver), Apollo Twin MkII

Computer/Port Adapter Cable
Mac (Thunderbolt 3, 4, or 5) Apple TB2 to TB3 Adapter Thunderbolt 2
Mac (Thunderbolt 1 or 2) N/A Thunderbolt 2
Windows PC (Thunderbolt 3) Apple or Startech TB2 to TB3 Adapter Thunderbolt 2

Apollo Twin X USB

Computer/Port Cable
Windows PC (USB 3 Type-C Port)
Windows PC (USB 4 Type-C Port) 

USB-IF Certified USB 3 SuperSpeed (Type-C to Type-C)

USB-IF Certified USB 4 

Thunderbolt 3 or 4

Windows PC (USB 3 Type-A Port) USB 3 SuperSpeed (Type-C to Type-A)

Apollo Twin USB

Computer/Port Cable
Windows PC (USB 3 Type-C Port)
Windows PC (USB 4 Type-C Port) 
USB 3 Type-C to Type-B
Windows PC (USB 3 Type-A Port) USB 3 Type-A to Type-B (included)

Apollo Solo (Thunderbolt 3)

Computer/Port Cable
Mac (Thunderbolt 3, 4, or 5)

Thunderbolt 3, 4 or 5

USB-IF Certified USB 4 

Windows PC (Thunderbolt 3 or 4)

Thunderbolt 3 or 4

USB-IF Certified USB 4 

Apollo Solo USB

Computer/Port Cable
Windows PC (USB 3 Type-C Port)
Windows PC (USB 4 Type-C Port) 

USB-IF Certified USB 3 SuperSpeed (Type-C to Type-C)

USB-IF Certified USB 4 

Thunderbolt 3 or 4

Windows PC (USB 3 Type-A Port) USB 3 SuperSpeed Type-C to Type-A Cable

Satellite (Thunderbolt 3)

Computer/Port Adapter Cable
Mac (Thunderbolt 3, 4, or 5) N/A Thunderbolt 3, 4, or 5

USB-IF Certified USB 4 

Mac (Thunderbolt 1 or 2) Apple TB2 to TB3 Adapter Thunderbolt 2
Windows PC (Thunderbolt 3 or 4) N/A

Thunderbolt 3 or 4

USB-IF Certified USB 4 

Satellite (Thunderbolt 2)

Computer/Port Adapter Cable
Mac (Thunderbolt 3, 4, or 5) Apple TB2 to TB3 Adapter Thunderbolt 2
Mac (Thunderbolt 1 or 2) N/A Thunderbolt 2
Windows PC (Thunderbolt 3) Apple or Startech TB2 to TB3 Adapter Thunderbolt 2

Satellite USB

Computer/Port Cable
Windows PC (USB 3 Type-C Port)
Windows PC (USB 4 Type-C Port) 
USB 3 Type-C to Type-B
Windows PC (USB 3 Type-A Port) USB 3 Type-A to Type-B (included)

 

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