Universal Audio is committed to protecting your data and privacy.
Our Privacy Policy explains in full how we collect, use, and share your information.
We collect usage analytics to understand how our products are used and to improve them, not to identify individual users. The data is analyzed only in aggregate. You can opt out at any time in the UA Connect app.
Does UA sell customer data?
No, Universal Audio does not sell your personal data to any third party. This is stated clearly in our User Privacy Statement and has always been our practice.
Does UA use customer data to train AI or large language models?
No, Universal Audio does not use your personal data or usage information to train any AI or large language model.
Does UA collect any usage data from its software?
Yes, we collect Usage Data (information about how you interact with our software) as described in our End User License Agreement. This data is used exclusively to improve how our products function: fixing bugs, understanding which features are being used, and optimizing performance. It is not sold, not shared with AI companies, and not used for generative AI training.
Does UA sell or share customer email addresses?
No, your email address is not sold to third parties.
We may use your email address for the following purposes:
- Transactional communications related to your account or purchases
- Customer support
- UA marketing communications (which you can opt out of at any time)
Does UA share my data with any outside companies?
We may share certain personal data with trusted third-party service providers who perform functions on our behalf, such as payment processing, license management, and customer support tooling. These providers are contractually required to act only on UA’s instructions, maintain confidentiality, and keep your data secure.
What data does UA collect, and how?
We collect data in three ways, as outlined in our Privacy Statement:
- Data you provide directly: your name, email address, and billing information when you create an account or make a purchase.
- Data collected automatically: cookies and usage metrics from our software and websites, used to improve your experience and our products.
- Data from third-party sources: information provided by retail partners or license management services in connection with your transactions.
What rights do I have over my data?
Regardless of where you live, you have the right to access, correct, or request deletion of your personal information. California residents have additional rights under CCPA/CPRA, and EU residents are protected under GDPR.
To exercise your rights or request that UA not share your data, please visit: https://preferences.uaudio.com/
This article reflects UA’s current data practices as of its publication date. For complete details, see the UA User Privacy Statement and End User License Agreement: https://www.uaudio.com/pages/legal-documents