UAD Plug-Ins

Welcome to UA Support
How can we help?

How To Transfer Ownership of UAD-2/Apollo Devices

When a UAD-2 or Apollo device is sold second-hand, the current owner will need to fill out the “Transfer” form to transfer ownership of the device to the new owner. To fill out the transfer form, the current owner must first log in to their UA account at www.uaudio.com and then go to the "My UA Hardware" page. This page is accessed by clicking on the "My Account" link in the top right corner of the site, and then selecting "My UA Hardware" from the menu on the left side of the page. 

This will take you to the My UA Hardware page which displays all the UAD-2/Apollo devices and plug-ins registered in the account, arranged by System. Click the "Transfer device(s) out of my Account" link under the System you want to transfer out of.

Screen_Shot_2020-06-30_at_10.44.31_AM.png

 

The current owner will select the serial number of the UAD-2/Apollo device that they want to transfer. 

Screen_Shot_2020-06-30_at_10.46.41_AM.png

 Click the Hardware dropdown to select a device to transfer

Important:

The current owner will be asked to choose if they want to transfer the plugins registered to the System that they are transferring the UAD-2/Apollo device from. Users cannot select individual plugins to transfer. If the current owner selects Transfer Plug-ins: YES then ALL of the registered plugins in that System will be transferred to the new owner's UA account along with the UAD-2/Apollo device.

If the current owner selects Transfer Plug-ins: NO then only the UAD-2/Apollo device will be transferred. None of the registered plugins in the System will be transferred and they will remain the seller's account.

Note: All UAD-2/Apollo devices include a free collection of 'Analog Classics' plug-ins, which are automatically assigned to the new owner, even if the seller chooses not to transfer any additional plug-ins.

Screen_Shot_2018-11-01_at_3.18.09_PM.png
If YES is chosen, all plug-in licenses in the System will be transferred with the hardware. If NO is chosen, all plug-in licenses will remain in the seller's account and the included Analog Classics plug-ins will be issued to the buyer when the hardware is transferred. 

Once you fill out the transfer form and submit it your hardware is ready to be registered by the new owner.

Have more questions? Submit a request

Comments