LUNA Uninstall / Reinstall Procedure (macOS)

This article lists the steps to uninstall and reinstall LUNA on Mac computers.

Uninstalling LUNA via UA Connect

To uninstall LUNA, click the ••• options menu to the right of LUNA on the LUNA page in UA Connect, and choose Uninstall.

Manually Deleting LUNA Application

In the event that you would like to manually uninstall LUNA and all its components, follow the steps below: 

1. In Finder, navigate to the Applications folder and delete LUNA.

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Note: Make sure to also manually delete the LUNA preference files as described below.

Deleting LUNA Preferences

LUNA preference files are used to save global LUNA system settings.  To make sure these are not corrupted, delete the files below from ~/Library.

1. Open macOS Finder.

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2. Press Shift+Command+G on your computer keyboard.

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Note: Shift+Command+G is the keyboard shortcut that launches the “Go to the folder” search bar.

 

3. In the “Go to the folder” search bar, type or copy and paste the following text, then click “Go”:

~/Library/Application Support/Universal Audio

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4. In the Universal Audio folder, delete the entire "workspace" folder.

Note: Deleting the workspace folder will require logging into LUNA again.

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5. Press Shift+Command+G on your computer keyboard in mac OS Finder to get back to the “Go to the folder” search bar. Type or copy and paste the following text, then click “Go”:

~/Library/Preferences

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6. In the Preferences folder, delete the following file (if available):

com.uaudio.luna.plist

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7. In the Preferences folder, navigate to the "Universal Audio" folder. In the "Universal Audio" folder, delete the following file:

LUNAprefs.json

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8. After the LUNA software has been uninstalled and the preference files have been removed, empty the Trash on your computer, and reinstall using the latest LUNA software in the steps described in the next section.

Reinstalling LUNA

To reinstall LUNA after performing the aforementioned steps, launch UA Connect and navigate to the LUNA tab to begin the reinstallation.

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