Welcome to UA Support
How can we help?
UAD Store Assistance
- ★ UA Online Store Overview
- ‣ How to Activate a License Code in your UA account
- ‣ LUNA Creators Bundle Upgrade Pricing
- ‣ Applying a Coupon to Your Plug-in Purchase
- ‣ Educational Discounts
- ‣ My PayPal order failed and now my coupons are no longer available. How do I get my coupons back?
- ‣ Affirm FAQs
- ‣ Why was I billed a different amount than what was shown on my order invoice?
- ‣ Plug-In Collection & Bundle Pricing Explained
- ‣ How Do I View & Print Invoices For My Plug-In Orders?
- ‣ Why are the Roland / Boss branded plug-ins no longer available for purchase?
- ‣ I've just purchased a Custom Bundle. How do I choose my Custom Bundle plug-ins?
- ‣ Why am I being charged VAT on my plug-in order?
- ‣ Sales Tax on Webstore Purchases