Welcome to UA Support
How can we help?

UAD Store Assistance

• ★ UA Online Store Overview
• ‣ How to Activate a License Code in your UA account
• ‣ LUNA Creators Bundle Upgrade Pricing
• ‣ Applying a Coupon to Your Plug-in Purchase
• ‣ Educational Discounts
• ‣ My PayPal order failed and now my coupons are no longer available. How do I get my coupons back?
• ‣ Affirm FAQs
• ‣ Why was I billed a different amount than what was shown on my order invoice?
• ‣ Plug-In Collection & Bundle Pricing Explained
• ‣ How Do I View & Print Invoices For My Plug-In Orders?
• ‣ Why are the Roland / Boss branded plug-ins no longer available for purchase?
• ‣ I've just purchased a Custom Bundle. How do I choose my Custom Bundle plug-ins?
• ‣ Why am I being charged VAT on my plug-in order?
• ‣ Sales Tax on Webstore Purchases